Olisiea Blake
@olisieablake
Highly organized receptionist skilled in customer service and office management.
What I'm looking for
I am a highly organized and efficient receptionist with extensive experience in managing front desk operations. My background includes handling customer inquiries, scheduling appointments, and maintaining accurate records. I pride myself on my communication skills, both verbal and written, which ensure clear and positive interactions with clients and team members.
Throughout my career, I have demonstrated the ability to improve office processes for better workflow and client satisfaction. I have successfully enhanced the welcoming atmosphere of my previous workplaces while efficiently managing multiple tasks simultaneously. My commitment to providing exceptional customer service has consistently resulted in positive feedback from clients and colleagues alike.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
Buy Smart Group - SMB
Jul 2024 - Jun 2024 (-1 years 11 months)
Provided frontline customer support by answering calls and emails, handling product transactions, and managing cash register functions. Ensured customer satisfaction through effective communication and multitasking in a fast-paced environment.
Front Office Receptionist
KY Nannies & Maid Services
Mar 2022 - Nov 2022 (8 months)
Managed front desk operations, welcomed visitors, and handled inquiries. Organized office procedures, scheduled appointments, and provided administrative support to the executive team.
Customer Service/Western Union Agent Cashier
Foster's
Mar 2021 - Mar 2022 (1 year)
Consulted with customers regarding products and services, processed international money transfers, and managed cash transactions. Maintained professionalism while addressing customer inquiries and complaints.
Customer Service Sales
Tortuga Rum
Aug 2015 - Jan 2018 (2 years 5 months)
Handled international money transfers, managed daily store operations, and ensured accountability for cash transactions. Provided excellent customer service and maintained store cleanliness.
Front Office Receptionist
Shauna's Early World of Learning Center
Sep 2012 - Jul 2015 (2 years 10 months)
Oversaw daily front office operations, greeted parents and teachers, and managed phone communications. Handled billing tasks with accuracy and negotiated supplier prices to reduce costs.
Customer Service Agent Baggage (Internship)
Cayman Airways
Feb 2012 - May 2012 (3 months)
Assisted passengers with baggage inquiries, maintained records of transactions, and reported issues with luggage. Communicated effectively with supervisors and customers.
Education
Degrees, certifications, and relevant coursework
Alison
Diploma, Business Administration
2025 - 2025
Pursuing a Diploma in Business Administration, enhancing knowledge in business principles and practices.
Alison
Diploma, Business Administration
2024 - 2024
Completed a Diploma in Principles of Business Documentation and Administrative Service, focusing on essential business practices and administrative skills.
University College of The Cayman Islands
Microsoft Office Specialist, Business Administration
2001 - 2001
Completed the Microsoft Office Specialist program, gaining proficiency in various Microsoft Office applications essential for business administration.
University College of The Cayman Islands
High School Diploma, General Education
1998 - 1998
Grade: 7 grade A-C
Achieved a High School Diploma with a focus on foundational subjects including Math, History, English, and ICT.
University College of The Cayman Islands
Diploma, Accounting and Finance
1998 - 1998
Studied Bookkeeping & Accounting, gaining foundational knowledge in financial management and accounting principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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