OB
Open to opportunities

Olisiea Blake

@olisieablake

Highly organized receptionist skilled in customer service and office management.

Cayman Islands

What I'm looking for

I am looking for a role that values customer service and offers opportunities for professional growth.

I am a highly organized and efficient receptionist with extensive experience in managing front desk operations. My background includes handling customer inquiries, scheduling appointments, and maintaining accurate records. I pride myself on my communication skills, both verbal and written, which ensure clear and positive interactions with clients and team members.

Throughout my career, I have demonstrated the ability to improve office processes for better workflow and client satisfaction. I have successfully enhanced the welcoming atmosphere of my previous workplaces while efficiently managing multiple tasks simultaneously. My commitment to providing exceptional customer service has consistently resulted in positive feedback from clients and colleagues alike.

Experience

Work history, roles, and key accomplishments

BS

Customer Service Agent

Buy Smart Group - SMB

Jul 2024 - Jun 2024 (-1 years 11 months)

Provided frontline customer support by answering calls and emails, handling product transactions, and managing cash register functions. Ensured customer satisfaction through effective communication and multitasking in a fast-paced environment.

TR

Customer Service Sales

Tortuga Rum

Aug 2015 - Jan 2018 (2 years 5 months)

Handled international money transfers, managed daily store operations, and ensured accountability for cash transactions. Provided excellent customer service and maintained store cleanliness.

SC

Front Office Receptionist

Shauna's Early World of Learning Center

Sep 2012 - Jul 2015 (2 years 10 months)

Oversaw daily front office operations, greeted parents and teachers, and managed phone communications. Handled billing tasks with accuracy and negotiated supplier prices to reduce costs.

CA

Customer Service Agent Baggage (Internship)

Cayman Airways

Feb 2012 - May 2012 (3 months)

Assisted passengers with baggage inquiries, maintained records of transactions, and reported issues with luggage. Communicated effectively with supervisors and customers.

Education

Degrees, certifications, and relevant coursework

Alison logoAL

Alison

Diploma, Business Administration

2025 - 2025

Pursuing a Diploma in Business Administration, enhancing knowledge in business principles and practices.

Alison logoAL

Alison

Diploma, Business Administration

2024 - 2024

Completed a Diploma in Principles of Business Documentation and Administrative Service, focusing on essential business practices and administrative skills.

University College of The Cayman Islands logoUI

University College of The Cayman Islands

Microsoft Office Specialist, Business Administration

2001 - 2001

Completed the Microsoft Office Specialist program, gaining proficiency in various Microsoft Office applications essential for business administration.

University College of The Cayman Islands logoUI

University College of The Cayman Islands

High School Diploma, General Education

1998 - 1998

Grade: 7 grade A-C

Achieved a High School Diploma with a focus on foundational subjects including Math, History, English, and ICT.

University College of The Cayman Islands logoUI

University College of The Cayman Islands

Diploma, Accounting and Finance

1998 - 1998

Studied Bookkeeping & Accounting, gaining foundational knowledge in financial management and accounting principles.

Tech stack

Software and tools used professionally

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Olisiea Blake - Customer Service Agent - Buy Smart Group - SMB | Himalayas