ARAshley Rivers
@ashleyrivers
Dedicated professional with diverse customer service experience.
Cayman IslandsWhat I'm looking for
I am a dedicated and reliable professional with a strong background in customer service and administration. My experience spans various roles, including Front End Associate and Reservation Agent, where I honed my skills in providing exceptional service and support to customers. I thrive in team environments and am passionate about helping the community.
Throughout my career, I have consistently demonstrated my ability to manage time effectively, handle financial transactions, and ensure customer satisfaction. My attention to detail and organizational skills have allowed me to excel in roles that require multitasking and problem-solving. I am eager to leverage my diverse skill set to contribute to a team that values collaboration and excellence.
Experience
Work history, roles, and key accomplishments
Front End Associate
Foster’s Camana Bay
May 2022 - Feb 2023 (9 months)
Assisted customers at the front end and on the sales floor, providing excellent customer service. Managed time effectively to ensure smooth operations, including cash handling and inventory management.
Reservation Agent / Gift Shop Attendant
Dolphin Cove
Feb 2018 - Jun 2018 (4 months)
Processed reservations via phone, email, and in-person interactions, ensuring guests received accurate information. Handled financial transactions and supported customers with purchasing packages and souvenirs.
Photography Assistant
Dolphin Discovery
Apr 2016 - Dec 2017 (1 year 8 months)
Sold photos to guests, maintained organized photo storage, and provided excellent customer service, ensuring guests' satisfaction with their photo packages.
Waitress
The Grand Old House
Nov 2012 - Apr 2013 (5 months)
Delivered exceptional customer service by taking orders, managing reservations, and collaborating with kitchen and front-of-house teams to deliver timely service.
Summer Intern – Filing Clerk
Health Insurance Commission
Jul 2012 - Aug 2012 (1 month)
Assisted with filing and organizing client records, provided administrative support, and helped process applications and paperwork for clients.
Education
Degrees, certifications, and relevant coursework
UIUniversity College of the Cayman Islands
Bachelor of Business Administration, Business Administration
2013 - 2016
Courses included Accounts, Math, Spanish, English, Business Law.
Clifton Hunter High School
High School Diploma, General Education
2011 - 2013
Courses included English, Math, Travel & Tourism.
Tech stack
Software and tools used professionally
Availability
Location
Cayman IslandsAuthorized to work in
Job categories
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