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Gabriella Castellari

@gabriellacastellari

Customer support professional at H2 Club who handled customer requests and resolved issues across service and operations.

Brazil

Message

What I'm looking for

I’m looking for international opportunities in customer service, remote support, or operations, with 100% remote work from Brazil. I’m interested in freelance contracts or service-provider arrangements.

At H2 Club, I handled direct customer service and requests, resolving problems and conflict situations while communicating clearly with different customers.

I also organized and coordinated operational activities, collaborated with teams to maintain service quality, and supported the training of new professionals.

At APTH, I assisted the public during activities and supported the organization of operations. I also helped orient and train new colleagues.

I’ve created online stores and institutional websites with WordPress. I’m interested in international customer support, remote support, and operations opportunities.

Experience

Work history, roles, and key accomplishments

Atención al Cliente y Operaciones

H2 Club

Jan 2013 - Dec 2020 (7 years 11 months)

Provided direct customer service and managed requests. Resolved problems and conflicts, organized operational activities, and supported new professionals.

Customer Service Communication Skills Problem Solving Operations Teamwork Training