Gabriele Lerch
@gabrielelerch
German-language AI data specialist who reviewed Teleperformance knowledge-base articles and text templates.
GermanyWhat I'm looking for
At Teleperformance, I reviewed, corrected, and updated German knowledge-base articles and text templates, providing written support in German while following tone and wording guidelines.
As a Telephone Interviewer for Research Studies, I collected and quality-checked data using standardised questionnaires, recorded answers, and coded them according to fixed guidelines.
I’m a native German speaker with experience applying detailed language and data standards. I want to help make German-language AI more accurate, and I read English instructions with ease.
Experience
Work history, roles, and key accomplishments
Reviewed, corrected, and updated German knowledge-base articles and text templates. Provided written support via live and asynchronous chat in German, and categorized cases in ticketing and CRM systems.
Telephone Interviewer for Research Studies
Market research institute
May 2021 - Jun 2022 (1 year 1 month)
Collected high-quality data for empirical social and market research using standardized questionnaires. Recorded answers precisely, coded them according to guidelines, and performed quality control and validation.
Manager, Nutrition & Facility Services
Georg-Brauchle-Haus, KWA
Jul 2019 - Apr 2021 (1 year 9 months)
Managed quality management system, prepared documentation for certification audits, and maintained work instructions and HACCP hygiene concepts. Led and developed teams of up to 65 staff and managed departmental budget.
Personal Assistant
Private sector
May 2016 - Jun 2019 (3 years 1 month)
Provided administrative and personal assistance in a private sector role.
Manager, Nutrition & Facility Services
Parkresidenz Helmine Held, Red Cross Nursing Association
May 2015 - Apr 2016 (11 months)
Introduced and monitored the QM system and supported certification audits. Led, trained, and motivated a team of 42 staff, with budget planning and control responsibilities.
Manager, Nutrition & Facility Services
Rudolf-und-Maria-Gunst-Haus, Red Cross
May 2013 - Apr 2015 (1 year 11 months)
Managed nutrition and facility services, including quality management and team leadership.
Hotel Crew
Reederei Transocean
Apr 2011 - Apr 2013 (2 years)
Worked as hotel crew on a cruise line, providing hospitality services.
Assistant to the Hospital Management
Klinikum Harlaching
May 2005 - Nov 2010 (5 years 6 months)
Provided administrative support to hospital management.
Manager, Nutrition & Facility Services
Klinikum Harlaching
May 2003 - Apr 2005 (1 year 11 months)
Managed nutrition and facility services, including quality management and team leadership.
Education
Degrees, certifications, and relevant coursework
Developer Akademie
Digital Application Development & Web Technologies, Web Development
2024 -
Ongoing web development training covering HTML, CSS, JavaScript, Angular, and process automation.
Munich Chamber of Commerce and Industry (IHK München)
Certified Business Specialist (Geprüfte Fachwirtin, IHK), Business Administration
Certified Business Specialist (Geprüfte Fachwirtin, IHK) obtained in 2021.
Hotel Bayerischer Hof
Internship Year, Business Administration
2001 - 2002
Internship year as part of Business Administrator training.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Website
gabler.netlify.appSalary expectations
Social media
Job categories
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