GS
Open to opportunities

Gabriela Santos

@gabrielasantos

Dedicated nutrition professional with strong customer service skills.

Brazil

What I'm looking for

I am seeking a role that allows me to utilize my nutrition expertise while enhancing customer experiences in a supportive environment.

I am a dedicated nutrition professional with a Bachelor’s Degree in Nutrition and a solid background in customer service. My experience as a Sales Consultant at H&R Comércio de Chocolates has honed my ability to engage with customers both in-person and online, driving sales and enhancing customer satisfaction. I take pride in my organizational skills and attention to detail, which have been crucial in managing store operations and ensuring a seamless shopping experience.

Previously, I worked as a Nutrition and Dietetics Technician at Hospital São Camilo e São Luís, where I oversaw food production and distribution, ensuring compliance with sanitary regulations. I developed and conducted training sessions to reinforce good food handling practices, demonstrating my commitment to quality and safety in nutrition. My role as a Bilingual Customer Service Agent at Teleperformance further strengthened my problem-solving skills and ability to communicate effectively with diverse clientele, enhancing my adaptability in fast-paced environments.

Experience

Work history, roles, and key accomplishments

HC
Current

Sales Consultant

H&R Comércio de Chocolates

Oct 2023 - Present (1 year 8 months)

Responsible for in-person and online customer service, enhancing customer experience and increasing sales. Managed store organization, restocking, cash register operations, and inspected received merchandise.

HL

Nutrition and Dietetics Technician

Hospital São Camilo e São Luís

Jan 2022 - Jan 2023 (1 year)

Oversaw food receiving, production, and distribution for patients and staff. Conducted daily audits for compliance with sanitary regulations and nutritional guidelines, and developed training sessions on Good Food Handling Practices.

TS

Bilingual Customer Service Agent

Teleperformance S/A

Jun 2016 - Sep 2018 (2 years 3 months)

Provided technical support for Apple devices, troubleshooting hardware and software issues. Guided customers through advanced iOS features and documented interactions to improve service quality.

Education

Degrees, certifications, and relevant coursework

Universidade Estácio de Sá logoUS

Universidade Estácio de Sá

Bachelor's Degree in Nutrition, Nutrition

2019 - 2022

ETEC Guaianazes logoEG

ETEC Guaianazes

Technician in Nutrition and Dietetics, Nutrition and Dietetics

2015 - 2016

Tech stack

Software and tools used professionally

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Gabriela Santos - Sales Consultant - H&R Comércio de Chocolates | Himalayas