Gabriela Santos
@gabrielasantos
Dedicated nutrition professional with strong customer service skills.
What I'm looking for
I am a dedicated nutrition professional with a Bachelor’s Degree in Nutrition and a solid background in customer service. My experience as a Sales Consultant at H&R Comércio de Chocolates has honed my ability to engage with customers both in-person and online, driving sales and enhancing customer satisfaction. I take pride in my organizational skills and attention to detail, which have been crucial in managing store operations and ensuring a seamless shopping experience.
Previously, I worked as a Nutrition and Dietetics Technician at Hospital São Camilo e São Luís, where I oversaw food production and distribution, ensuring compliance with sanitary regulations. I developed and conducted training sessions to reinforce good food handling practices, demonstrating my commitment to quality and safety in nutrition. My role as a Bilingual Customer Service Agent at Teleperformance further strengthened my problem-solving skills and ability to communicate effectively with diverse clientele, enhancing my adaptability in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Sales Consultant
H&R Comércio de Chocolates
Oct 2023 - Present (1 year 8 months)
Responsible for in-person and online customer service, enhancing customer experience and increasing sales. Managed store organization, restocking, cash register operations, and inspected received merchandise.
Nutrition and Dietetics Technician
Hospital São Camilo e São Luís
Jan 2022 - Jan 2023 (1 year)
Oversaw food receiving, production, and distribution for patients and staff. Conducted daily audits for compliance with sanitary regulations and nutritional guidelines, and developed training sessions on Good Food Handling Practices.
Bilingual Customer Service Agent
Teleperformance S/A
Jun 2016 - Sep 2018 (2 years 3 months)
Provided technical support for Apple devices, troubleshooting hardware and software issues. Guided customers through advanced iOS features and documented interactions to improve service quality.
Education
Degrees, certifications, and relevant coursework
Universidade Estácio de Sá
Bachelor's Degree in Nutrition, Nutrition
2019 - 2022
ETEC Guaianazes
Technician in Nutrition and Dietetics, Nutrition and Dietetics
2015 - 2016
Availability
Location
Authorized to work in
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