gabriela roa

I'm an interior designer and customer service professional with hands-on experience in client visits, property sourcing, and preparing marketing and budget plans. I combine design judgment with commercial skills developed across hospitality and modular services.

I have worked entering and verifying reservations, handling customer calls, and maintaining clear records and follow-ups, which strengthened my communication and client-service abilities. I also have call-center experience making outreach calls and tracking call outcomes.

In my most recent role I develop inclusion processes for client contracts, manage document collection for title transfers, and track apartment delivery dates. I lead processes that improve operational flow and ensure accurate handovers.

I'm adaptable, a proven team leader, and focused on problem solving and results. I bring schedule flexibility, basic Office skills, and bilingual capacity to support customer-facing and project coordination roles.