Gabriel Anangono
@gabrielanangono
Experienced multilingual Network Engineer driving high-availability data center and cloud network operations.
What I'm looking for
I am a multilingual Network Engineer with over 10 years of progressive experience in Data Center, Cloud Services, Network Management, and NOC Supervision. I combine advanced technical certifications (CCNP, JNCIP-ENT) with strategic planning and continuous improvement to deliver scalable, highly available services and mentor high-performance teams.
My career highlights include directing multi-vendor data center network operations to achieve 99.998% availability, leading deployments of MPLS, EVPN, OSPF, and BGP on Cisco and Juniper platforms, implementing proactive monitoring (Zabbix, Junos Space, Grafana) and reducing escalations and deployment errors through training and process improvements.
Experience
Work history, roles, and key accomplishments
Data Center Network Manager
Unknown
Jan 2023 - Present (2 years 11 months)
Directed strategic data center network operations and engineering across two facilities, achieving 99.998% availability and reducing deployment errors by 15% through improved change management and monitoring.
NOC Supervisor
Unknown
Sep 2018 - Dec 2022 (4 years 3 months)
Led a team of 5 monitoring and cloud support engineers, exceeded SLA/OLA targets and reduced average ticket resolution time by 25% through process improvements and knowledge-base development.
Data Center O&M Analyst
Unknown
Sep 2015 - Sep 2017 (2 years)
Managed Tier 2/3 incident resolution for IaaS/SaaS/UCaaS platforms, maintaining 99.996% uptime and ensuring infrastructure health for government and enterprise clients.
Key Account Manager
Unknown
Jul 2014 - Sep 2015 (1 year 2 months)
Oversaw design and implementation of tailored networking and internet services for VIP clients, deployed MPLS L2/L3 services and managed SaaS Zimbra multi-tenant lifecycles.
On-site Networking Support
Unknown
Nov 2013 - Jun 2014 (7 months)
Provided on-site installation, configuration and rapid resolution of enterprise networking and internet service issues, minimizing downtime and restoring connectivity.
Remote Technical Support Engineer
Unknown
Sep 2012 - Nov 2013 (1 year 2 months)
Monitored core network device performance and coordinated escalations to prevent service degradation while producing monthly service performance reports for clients.
Education
Degrees, certifications, and relevant coursework
Polytechnic University of Catalonia
Master in Applied Telecommunications and Engineering Management, Applied Telecommunications and Engineering Management
Master in Applied Telecommunications and Engineering Management completed at the Polytechnic University of Catalonia in 2018.
Catholic University of Santiago de Guayaquil
Telecommunications Engineer, Telecommunications
Telecommunications Engineer degree with a Specialization in Business Management completed in 2013.
Availability
Location
Authorized to work in
Job categories
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