Rodrigo Burgos
@rodrigoburgos
Senior network & security professional specializing in AWS/Azure infrastructure, server administration, and hardened firewall/VPN services.
What I'm looking for
Over 18 years, I’ve built and secured critical network and IT infrastructure across both public and private environments. I specialize in network administration, information security, and cloud infrastructure, with a strong focus on operational continuity.
In my current role as a Network & Security Analyst, I design, monitor, and maintain municipal network and IT security infrastructure. I harden and manage firewall, VPN, and access policies, while administering Windows/Linux servers and virtualized environments to protect government assets.
Previously, as an IT Support & Services Implementation Specialist, I administered Windows/Linux servers and managed AWS/Azure cloud environments for private-sector clients. I configured and deployed routers, switches, firewalls, proxy and VPN services, and implemented tailored technology solutions across multiple client accounts—always balancing reliability with cost optimization.
I also bring strong support and application administration experience from earlier positions, including user/role management, server administration, and ERP support (SAP ERP and Softland ERP). Now, while completing my Master’s in Big Data and Visual Analytics, I’m expanding my data-driven capabilities to complement my core security and infrastructure strengths.
Experience
Work history, roles, and key accomplishments
Network & Security Analyst
GAD Portoviejo
Sep 2023 - Present (2 years 9 months)
Designed, monitored, and maintained the municipal network and IT security infrastructure. Hardened and managed firewall/VPN access policies, administered Windows/Linux servers, and implemented network segmentation and access controls.
IT Support & Services Specialist
Sistemas Informáticos Genesis
Jan 2018 - Mar 2023 (5 years 2 months)
Administered Windows/Linux servers and AWS/Azure environments for private-sector clients. Managed virtualized systems and deployed network services including routers, switches, firewalls, proxy, and VPN.
Internal Support Coordinator
Garage Inc
Jun 2015 - Feb 2017 (1 year 8 months)
Provided end-user support for hardware, software, and corporate networks. Administered servers and PBX, managed Softland ERP roles and user profiles, and coordinated structured cabling installation and repairs.
ICT Assistant / Technical Support
Compañía Industrial El Volcán
May 2008 - May 2015 (7 years)
Delivered end-user support across systems and networks in a large-scale industrial environment. Administered SAP ERP (SD module) user roles and profiles and handled complex PC/Mac hardware and technical incident resolution.
Level 1 Technical Support
Atento Chile
Mar 2007 - Mar 2008 (1 year)
Provided level 1 technical support to users across Chile on the VTR Internet platform. Managed and resolved incidents, escalating complex cases to higher-tier teams.
Education
Degrees, certifications, and relevant coursework
Universidad Internacional de La Rioja (UNIR)
Master’s Degree, Big Data and Visual Analytics
2023 -
Online Master’s program in Big Data and Visual Analytics (currently in progress).
Universidad Internacional de La Rioja (UNIR)
Expert Certificate, Cloud Computing
2021 - 2022
Online Expert Certificate focused on Cloud Computing with AWS and Azure Architectures.
DUOC UC
Bachelor’s Degree, Network Connectivity and Engineering
2012 - 2016
Bachelor’s degree in Network Connectivity and Engineering from DUOC UC.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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