Carlos Rodriguez
@carlosrodriguez8
Service Monitoring Coordinator at iuvity, coordinating monitoring operations across Ecuador and Colombia for critical services and platforms.
EcuadorWhat I'm looking for
At iuvity, I coordinate a technical team across Ecuador and Colombia and manage monitoring operations for critical services and platforms. I oversee operational controls and service-level compliance in a continuous 24/7 operation.
Earlier at iuvity, I monitored financial platforms, analyzed traffic and response times, improved event-logging workflows, and implemented security protocols. At Banco Exterior, I administered and monitored network infrastructure and implemented improvements in monitoring, security, and availability.
Experience
Work history, roles, and key accomplishments
Service Monitoring Coordinator
iuvity
Apr 2025 - Present (1 year 7 months)
Coordinate a technical team of six professionals in Ecuador and Colombia. Manage monitoring of critical services and platforms, ensuring proactive response to events and incidents.
Service Monitoring Specialist
iuvity
Sep 2021 - Present (5 years 2 months)
Manage monitoring of services, infrastructure, and applications to identify and resolve events. Analyze availability and performance to optimize monitoring processes.
Monitoring Analyst
iuvity
Mar 2017 - Sep 2021 (4 years 6 months)
Monitored financial platforms by analyzing traffic and response times. Improved event-logging workflows and detection of recurring failures.
Technical Sales Analyst
Esmartel Cía. Ltda.
Sep 2016 - Mar 2017 (6 months)
Managed commercial activities and supported digital initiatives, including implementation of SMS messaging for communications.
Telemedicine Technical Manager
Centro Médico Docente La Trinidad
Aug 2015 - Aug 2016 (1 year)
Administered WAN/LAN and Wi-Fi networks, supported telemedicine equipment, and implemented videoconferencing services. Participated in network firmware updates and Palo Alto firewall deployment.
Senior Network Specialist
Banco Exterior
Feb 2009 - Aug 2015 (6 years 6 months)
Administered and monitored WAN/LAN networks, Cisco ASA firewalls, Cisco/Huawei equipment, and telecommunications links. Implemented improvements in network monitoring, security, and availability.
Education
Degrees, certifications, and relevant coursework
Cisco Networking Academy
CCNA Security, Network Security
2017 - 2020
Completed the CCNA Security certification through the Cisco Networking Academy from January 2017 to January 2020.
Cisco Networking Academy
CCNA, Networking
2014 - 2017
Completed the CCNA certification through the Cisco Networking Academy from January 2014 to January 2017.
Universidad Católica Andrés Bello
Telecommunications Engineering, Telecommunications Engineering
Earned a degree in Telecommunications Engineering in January 2009.
Availability
Location
EcuadorAuthorized to work in
Salary expectations
Social media
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