Open to opportunities

Gabriela Martinez

@gabrielamartinez5

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Operations, compliance, and data reporting professional—turning regulations into actionable dashboards.

United States

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What I'm looking for

I’m looking for a role where I can own operations and compliance, strengthen workflow governance, and build decision-ready reporting (dashboards/SOPs). I want to apply HRIS and workforce data integrity skills to improve efficiency and consistency.

I’m an Operations, Compliance & Data Reporting professional with 10 years of experience across social services, government, and nonprofit systems, specializing in regulatory interpretation, workflow governance, investigative data analysis, and policy-aligned documentation. I build structured reporting—dashboards, summaries, SOPs, and templates—that help leadership make consistent, compliant decisions. I’m also actively expanding expertise in HRIS (ADP, OnTarget EHR, Kronos, and Workday familiarity), with a growing focus on workforce data integrity and systems optimization to improve organizational efficiency.

In my current Area Administrator role, I conduct workplace-style investigations, gather statements, review documentation, and prepare written summaries for leadership. I lead overnight operations to support 24/7 staffing, supervising a total workforce of 14 while managing call-ins, attendance, timekeeping, payroll-related approvals, and emergency coverage. Across roles, I’ve maintained HIPAA/FERPA-compliant documentation, delivered workforce knowledge materials, coordinated multi-stakeholder communication between investigators, legal counsel, hospitals, administrators, and HR, and supported HR and retention work including payroll/timecard reconciliation, employee grievance resolution, workers’ compensation claims, and onboarding with I-9 documentation.

Experience

Work history, roles, and key accomplishments

Current

Area Administrator – Overnight Ops

Current

Illinois Department of Children and Family Services

Jan 2025 - Present (1 year 5 months)

Conduct workplace-style investigations into staff conduct issues, policy noncompliance, interpersonal conflict, and escalated complaints, providing written summaries for leadership decisions. Lead overnight 24/7 workforce operations for 14 staff, including call-ins, attendance, timekeeping, payroll-related approvals, and emergency coverage while interpreting Title 89 and coordinating escalations w

Workplace Investigations Title 89 Regulatory Compliance Compliance Documentation Cross Functional Stakeholder Management Investigative Reporting

Outpatient Contract Therapist

Unknown

Feb 2023 - Sep 2025 (2 years 7 months)

Maintained documentation accuracy to support HIPAA, payer, and regulatory requirements. Produced reporting and outcomes data for program evaluation and coordinated scheduling and benefits eligibility documentation alongside record management.

OnTarget EHR Case Documentation Scheduling coordination Record Management Regulatory Compliance

HR & Retainment Manager

Guayaco Logistics LLC

Jun 2019 - Jun 2023 (4 years)

Managed payroll and timecard reconciliation while handling employee grievances, investigations, and resolution support. Served as point-of-contact for workers’ compensation claims, directed onboarding and I-9 compliance, and led internal communications including handbook updates and SOP creation.

Payroll Administration Workers’ Compensation Employee Document Management SOP And Handbook Updates

Residential Services Advocate

Mercy Home for Boys & Girls

May 2017 - Mar 2020 (2 years 10 months)

Provided primary support for program residents by coordinating healthcare access, benefits access, and leave requests. Documented progress and maintained case files for multidisciplinary review.

Case Management Healthcare Coordination Leave Request Support Multidisciplinary Review Support

Personal Injury Paralegal

American Law Firm

Oct 2018 - Aug 2019 (10 months)

Coordinated with insurance vendors, medical providers, and adjusters regarding coverage, billing, and settlements. Prepared documentation packets, timelines, and summaries to support legal and claims-related decision-making.

Medical Documentation

Family Reunification Specialist

Heartland Alliance

Nov 2016 - Oct 2018 (1 year 11 months)

Managed federal program documentation, including eligibility verification and benefits coordination. Supported data reporting by maintaining accurate program records for compliance and program oversight.

Eligibility Verification Benefits Coordination Data Reporting

Education

Degrees, certifications, and relevant coursework

Northeastern Illinois University

Master of Social Work (MSW)

Earned a Master of Social Work (MSW) at Northeastern Illinois University. Completed graduate-level coursework aligned with social services practice and professional training.