Open to opportunities

Chinaza Nwogu

@chinazanwogu

Message

Healthcare operations analyst specializing in reporting, audits, and process improvement.

United States

Message

What I'm looking for

I seek a healthcare operations role leveraging reporting and audit expertise, with collaborative teams, regulatory focus, and opportunities to drive process improvements.

I am a healthcare operations professional with expertise in operations reporting, LTC auditing, service coordination for IDD, and dental billing and coding.

With an MBA in Healthcare Administration and a strong analytical orientation, I develop data-driven reporting solutions, maintain regulatory reporting compliance, and deliver accurate, timely insights to stakeholders.

I have led audits, streamlined billing and collections, coordinated individualized service plans for clients with IDD, and improved operational controls across organizations.

I am collaborative, detail-oriented, and driven to implement process improvements that enhance efficiency, compliance, and organizational outcomes.

Experience

Work history, roles, and key accomplishments

Current

Ops Reporting Analyst

Current

AmeriHealth Caritas

Jan 2023 - Present (2 years 11 months)

Develop and deliver accurate, timely CHC service coordination reports, standardize data sources, and present regulatory reporting findings to stakeholders to improve reporting efficiency and compliance.

Data Analysis Regulatory Reporting Microsoft Excel Data Visualization Process Improvement

LTC Auditor

Gainwell Technology

Sep 2022 - Sep 2023 (1 year)

Conducted Medicaid audit analyses to assess business controls and regulatory compliance, produced formal audit reports with recommendations, and collaborated cross-functionally to implement corrective actions.

Audit Risk Assessment Report Writing Process Improvement Data Validation Quality Assurance

Service Coordinator

The Harris Center

Jun 2017 - Dec 2022 (5 years 6 months)

Coordinated personalized service plans and supports for over 45 individuals with IDD, maintained 95%+ timely documentation, and served as primary liaison with families and providers to ensure service access and advocacy.

Care Coordination Case Management Service Planning Documentation Advocacy

Site Director

Zenith Learning

Jul 2016 - May 2017 (10 months)

Led program evaluations and progress reporting for 50+ clients, co-developed the company website and maintained database integrity, and managed fiscal year budgeting for events.

Program Management Reporting Database Management Budgeting Continuous Improvement Team Leadership

Billing & Collection Manager

Ashley Family Dental

May 2014 - Jul 2016 (2 years 2 months)

Managed dental claims processing, insurance verification, and appeals, implemented team-based billing workflows, and recovered over 92% of payments through denial resolution strategies.

Appeals Collections Excel Process Improvement Insurance Verification