Open to opportunities

Gabriela Figueiras

@gabrielafigueiras

Message

Reliable customer-service professional with operations and administrative experience.

United States

Message

What I'm looking for

I’m seeking a customer-facing or administrative role where I can apply my retail, scheduling, and office skills in a team-oriented environment that values reliability, clear communication, and opportunities to support operations growth.

I am a dependable customer-service and operations professional with experience in retail, facilities support, and small-business administration. I have supported front-end operations, managed inventory and merchandising, performed cleaning and care duties, and run essential administrative tasks like invoicing, scheduling, and client communication.

I bring fluency in English and Portuguese and conversational Spanish, a strong service orientation, and practical hands-on experience stocking, cash handling support, and coordinating appointments. I work well with customers and teams, and I’m committed to maintaining efficient, organized operations and excellent client experiences.

Experience

Work history, roles, and key accomplishments

Current

Sales Associate

Current

Ulta Beauty

Mar 2025 - Present (9 months)

Stocked shelves, updated planograms and shelving, maintained inventory accuracy, and assisted customers to improve store presentation and service.

Merchandising Inventory Management Customer Service Retail Operations stock replenishment

Current

Retail Sales Associate

Current

Ulta Beauty

Mar 2025 - Present (9 months)

Stocked shelves, maintained planograms, managed store inventory, and assisted customers to ensure sales floor readiness and improved customer experience.

Merchandising Inventory Management Customer Service Retail Operations Point of Sale stock replenishment

Current

Company Organizer / Receptionist

Current

JF Concrete Repairs LLC

Jan 2015 - Present (10 years 11 months)

Managed communications, prepared proposals and invoices, and scheduled job appointments to support operations and client relations for a concrete repairs business.

Client Communication Invoicing Proposal Writing Scheduling Reception Administrative Support

Customer Service Representative

ShopRite

May 2021 - Mar 2022 (10 months)

Operated registers, handled returns and refunds, supported front-end operations, and assisted cashiers to maintain efficient checkout service.

Customer Service Cash Handling Returns Processing

House Cleaner

Gina's Cleaning

Jun 2018 - Jan 2020 (1 year 7 months)

Performed seasonal residential cleaning including bedroom organization, bed-making, laundry folding, trash removal, and bathroom cleaning to maintain client homes.

Residential Cleaning Housekeeping Laundry Time Management Attention To Detail

Volunteer Activities Host

Fox Trail Memory Care Living

Mar 2019 - Jun 2019 (3 months)

Hosted activities, assisted with dinner setup and meal service, and provided companionship to residents to support daily programming and resident well-being.

Meal Service Communication Compassionate Support