At Xfinity Comcast, I responded to customer requests about products, services, and company information. I also handled escalated calls and worked toward satisfactory resolutions.
I resolved customer complaints and addressed disputes while maintaining professionalism in high-stress situations.
At United Health Care, I administered insurance policies and provided clients with information and support about their plans.
I coordinated plan implementation, maintained accurate records, addressed client inquiries, and facilitated communication between patients and healthcare providers.
