Gabe Le
@gabele
IT Analyst with a strong background in cybersecurity and support.
What I'm looking for
I am an IT Analyst currently working with the City of Dallas Attorney’s Office, where I specialize in IT troubleshooting and support. My role involves managing IT systems, conducting inventory audits, and collaborating with various departments to assess and fulfill their IT needs. I take pride in my ability to analyze complex systems and recommend effective solutions that enhance operational efficiency.
With a Bachelor of Applied Technology in Cybersecurity and an Associate of Applied Science in Information Systems Cybersecurity, I have a solid educational foundation that complements my hands-on experience. My previous role as an Administrative Assistant at Careworks Home Health allowed me to develop strong organizational and conflict resolution skills, which I now apply in my current position. I am passionate about leveraging technology to improve processes and ensure data security.
Experience
Work history, roles, and key accomplishments
IT Analyst
City of Dallas Attorney's Office
Jan 2023 - Present (2 years 6 months)
Perform IT troubleshooting for users on a ticket-based system, including general desktop support and IT software access/hardware procurement. Manage Verizon and Pinnacle portals for the City Attorney's Office. Conduct monthly IT inventory audits, keeping IT asset management records up to date.
Administrative Assistant
Careworks Home Health
Jan 2012 - Dec 2022 (10 years 11 months)
Constructed electronic charts for over 65 admitted patients, resulting in more efficient documentation. Developed conflict resolution skills when presented with difficulties from patients/caretakers. Performed data entry of various RN/PT/ST/OT/HHA notes into AxxessCore database.
Education
Degrees, certifications, and relevant coursework
Collin County Community College
Bachelor of Applied Technology, Cybersecurity
Grade: 3.7
Graduated in December 2022 with a focus on Cybersecurity. Achieved a GPA of 3.7.
Collin County Community College
Associate of Applied Science, Information Systems Cybersecurity
Graduated in December 2019 with a specialization in Information Systems Cybersecurity.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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