Funmilayo Omodona

I’m a Virtual Medical Assistant with a Registered Nurse certificate and 1 year of experience supporting remote healthcare teams. I manage patient appointments, assist with telehealth chart preparation, and help ensure documentation stays accurate and compliant.

In my recent role, I managed scheduling and EMR updates for 300+ patients per month, maintained a 95% satisfaction rate based on post-visit surveys, and improved operational efficiency for clinicians. I also coordinated prior authorizations and billing tasks, reducing insurance delays by 35%.

As an EMR/EHR Specialist, I optimized telehealth visit workflows so providers could handle 20% more appointments weekly without extending working hours. I implemented standardized charting protocols across Kareo and DrChrono, reducing documentation errors by 40% and generating weekly operational reports to speed up follow-up.

I’m careful about medical data privacy, HIPAA compliance, and data confidentiality and security. I bring clear patient communication, active listening, attention to detail, and empathy—so patients feel supported and records stay audit-ready.