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@tinaowayowa
Compassionate Medical Virtual Assistant skilled in EMR, scheduling, and transcription.
I am a dedicated Medical Virtual Assistant with hands-on experience supporting healthcare providers through virtual administrative and clinical tasks. I focus on EMR documentation, patient coordination, and accurate transcription of SOAP notes to keep clinics organized and compliant.
My training includes completion of Medical Virtual Assistant programs and HIPAA certifications, and I have practical experience managing patient records in drchrono and Optimantra during simulation projects. I consistently maintained 100% data accuracy while practicing HIPAA-compliant workflows.
As a freelance Executive Virtual Assistant and Customer Support Specialist, I managed inboxes, appointments, CRM updates, and client communications, streamlining workflows and improving response times. I am proficient with tools such as Google Workspace, Microsoft 365, Trello, Monday.com, Zoom (including healthcare), Slack, HubSpot, Zendesk, and Freshdesk.
I bring empathy, strong communication, and meticulous attention to detail to every task, aiming to lighten providers' workloads so they can focus fully on patient care. I seek roles where I can apply clinical admin skills, improve patient experience, and contribute to efficient, compliant practice operations.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Freelance
Jan 2024 - Dec 2025 (1 year 11 months)
Provided remote administrative and customer support, managing inboxes, appointments, CRM updates and improving client response times through workflow optimization.
The MedVA Launchpad
Aug 2025 - Present (3 months)
Supported providers in EMR documentation and patient coordination, maintaining 100% data accuracy in drchrono EMR and executing HIPAA-compliant workflows during simulation projects.
Degrees, certifications, and relevant coursework
Certificate, Medical Virtual Assistance
Completed Medical Virtual Assistant training in July 2025 focused on clinical administrative workflows and EMR use.
Certificate, HIPAA Compliance
Earned HIPAA Compliance Certificate in July 2025 validating understanding of HIPAA policies and implementation.
Certificate, Medical Virtual Assistance
Completed the Medical Virtual Assistant Simulation Program in September 2025 with practical EMR and telehealth simulations.
Certificate, HIPAA Compliance
Obtained HIPAA Compliance Certificate in June 2025 demonstrating knowledge of patient privacy and compliance requirements.
Certificate, Information Technology Support
Completed Digital IT Support on-demand training focused on IT support skills in April 2024.
National Diploma, Mass Communication
Completed a National Diploma in Mass Communication, awarded November 2018.
Software and tools used professionally
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