Open to opportunities

Agnes Elekwa

@agneselekwa

Message

Detail-oriented, HIPAA-certified Medical Virtual Assistant specializing in telehealth administration.

Nigeria

Message

What I'm looking for

I’m looking for a remote healthcare role where I can use HIPAA-compliant administrative support, EHR/EMR documentation, and telehealth coordination to improve patient communication, scheduling efficiency, and data accuracy.

I’m a Detail-oriented and HIPAA-certified Medical Virtual Assistant with over 2 years of remote experience supporting patient communication, EHR/EMR documentation, appointment scheduling, and telehealth coordination. I focus on precision, confidentiality, and dependable administrative support for virtual healthcare practices.

In my recent role with Medpharm Consult Limited, I updated EMR charts, lab results, and documentation with zero data-entry errors. I handled patient reminder calls and follow-ups, reducing no-shows by 30%, and triaged inbound messages to reduce inbox backlog while improving response time.

Before that, at Sherif Women's Health Clinic, I managed new patient onboarding and demographic data with 99% accuracy. I scheduled appointments, ultrasounds, and follow-ups to maintain smooth patient flow, and supported telehealth visits by preparing charts and setting up virtual rooms.

I also bring telehealth-focused support from GreenCare Family Clinic, where I maintained a 97% on-time appointment rate and produced patient intake summaries and visit notes with 98% documentation accuracy. I coordinate referrals, follow-ups, and prescription requests—reducing administrative delays by 25%—and ensure HIPAA guidelines and clinic compliance are followed.

Experience

Work history, roles, and key accomplishments

Medical Virtual Assistant

Medpharm Consult Limited

Jan 2025 - Feb 2026 (1 year 1 month)

Updated EMR charts, lab results, and patient documentation with zero data-entry errors. Conducted reminder calls and follow-ups, reducing no-shows by 30%, and triaged patient messages to reduce inbox backlog and improve response time.

Medical Data Entry HIPAA compliance Patient Reminder Calls Appointment Scheduling Insurance Verification

Medical Virtual Assistant - Front Desk

Sherif Women's Health Clinic

Feb 2023 - Dec 2024 (1 year 10 months)

Handled new patient onboarding and demographic data with 99% accuracy and scheduled appointments, ultrasounds, and follow-ups to maintain smooth patient flow. Supported telehealth visits by preparing charts and virtual rooms, and managed confidential communications via calls, emails, and patient portals while assisting with compliant medical record requests and secure transfers.

Patient Intake Appointment Scheduling EHR EMR Chart Preparation Telehealth Room Setup

Medical Virtual Assistant - Telehealth

GreenCare Family Clinic

Feb 2022 - Jan 2023 (11 months)

Managed daily telehealth scheduling with a 97% on-time appointment rate and prepared patient intake summaries and visit notes with 98% documentation accuracy. Coordinated referrals, follow-ups, and prescription requests to reduce administrative delays by 25% and responded to patient portal messages within 1–2 hours in line with HIPAA and clinic compliance standards.

Telehealth Scheduling Patient Intake Visit Note Documentation Referral Coordination Patient Portal HIPAA compliance