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FUNMILAYO LONGE

@funmilayolonge

Customer service representative who supported online chat users at ALPHADATE and assisted customers with insurance policies and sales.

Nigeria
Message

At ALPHADATE, I responded to users through online chat, handled several conversations, and provided clear, timely responses while following company guidelines.

As an Insurance Policy Sales Representative at LEADWAY ASSURANCE COMPANY, IPONRI, LAGOS STATE, I explained policy information, answered prospective customers’ questions, and followed up with interested clients.

At POPULATION SERVICES INTERNATIONAL (PSI) NIGERIA, I worked in sales and canvassing, prepared monthly sales reports, and provided product information to outlets. I also have experience in research, data collection, and office work, and have used Microsoft Word and Excel, SurveyCTO Collect, and Kobo collect.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

PN

PSI Nigeria

Detailing of Misoprostol at Pharmacies and PPMVs, Pharmaceutical Detailing

Completed training on detailing of Misoprostol at pharmacies and PPMVs.

Olabisi Onabanjo University logoOU

Olabisi Onabanjo University

Bachelor of Agriculture, Agricultural Extension and Rural Sociology

Bachelor of Agriculture degree in Agricultural Extension and Rural Sociology from Olabisi Onabanjo University.

PN

PSI Nigeria

Mystery Client Pharmacy Survey Training, Pharmacy Survey

Completed training for conducting mystery client pharmacy surveys.

PN

PSI Nigeria

Interpersonal Communication Agents (IPCAs) Training, Interpersonal Communication

Completed interpersonal communication agents training.

FC

Foreign Customer Service Training Course

Foreign Customer Service Training Course, Customer Service

Completed a foreign customer service training course.

HC

Harm Reduction Workshop in Reproductive Health Care and Research for Clinicians

Harm Reduction Workshop in Reproductive Health Care and Research for Clinicians, Reproductive Health

Attended a harm reduction workshop in reproductive health care and research for clinicians.

Tech stack

Software and tools used professionally

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