Fritz Konig
@fritzkonig
Results-oriented operations manager with expertise in team leadership.
What I'm looking for
I am an experienced operations specialist with over 5 years in managing branch operations across various sectors, including the fuel industry and restaurants. My career has been marked by a commitment to driving business success through effective team leadership and operational excellence. I have successfully hired, coached, and trained over 100 employees across multiple branches, fostering a culture of growth and high performance.
Throughout my tenure at John De Jesus Group, I have streamlined processes to achieve sales and profit goals consistently. My strategic approach to operations management includes overseeing budgets, accounting, and payroll, ensuring accuracy and compliance. I pride myself on my problem-solving skills, which have enabled me to implement operational strategies that enhance customer loyalty and retention. I am dedicated to building positive relationships with customers and maximizing their satisfaction.
Experience
Work history, roles, and key accomplishments
Branch Operations and Service Manager
John De Jesus Group
Jan 2019 - Apr 2024 (5 years 3 months)
Managed branch operations across multiple locations in the fuel and restaurant industries. Focused on employee training, budget management, and process optimization to enhance customer satisfaction and retention. Successfully led cross-functional teams to achieve sales and revenue goals.
Manager
John De Jesus Group
Jan 2018 - Feb 2018 (1 month)
Enhanced team performance by mentoring staff and implementing customer service standards. Developed issue-resolution strategies and fostered a positive work environment to improve both staff and customer satisfaction.
Cashier
John De Jesus Group
Jan 2018 - Jan 2018 (0 months)
Provided exceptional customer service by assisting with purchases and resolving queries. Maintained cleanliness and organization of the checkout and shop floor areas while promoting customer loyalty programs.
Education
Degrees, certifications, and relevant coursework
Jim Fouche High School
Matric Diploma, General Education
Grade: 65%
Completed Matric Diploma with an average of 65%. This foundational education provided essential skills and knowledge for further studies and career development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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