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Frimpong Bryant

@frimpongbryant

Message

I’m a Senior Systems Administrator focused on Microsoft identity and cloud operations.

Ghana

Message

What I'm looking for

I’m looking to bring my BAU identity and infrastructure operations expertise—secure Microsoft Entra ID/AD, endpoint compliance, L2/L3 troubleshooting, monitoring, patching, and DR readiness—to a collaborative IT team focused on reliability and continuous improvement.

I’m a Systems Administrator with 5+ years managing hybrid Microsoft environments across M365, Entra ID, Hybrid Active Directory, and Intune for healthcare, defence, and global enterprise infrastructure.

Currently, I support Adidas EMEA’s identity and endpoint estate as part of a small infrastructure team, running BAU operations with a strong focus on secure access and reliable service delivery.

I bring proven L2/L3 troubleshooting strength, hands-on server administration, virtualization lifecycle support, patching, and disaster recovery readiness—using SCOM, Icinga, and Zabbix to drive root cause analysis and faster incident response.

I also care about audit-ready operations: I implement encryption and key management practices, maintain operational documentation, enforce MFA/Conditional Access/least-privilege policies, and help keep Microsoft 365 platform uptime high for global, multi-time-zone workforces.

Experience

Work history, roles, and key accomplishments

Current

Systems Administrator

Current

HWS-Gruppe – EMEA

Jun 2022 - Present (4 years)

Administered Microsoft Entra ID and Hybrid Active Directory for Adidas EMEA, enforcing MFA, conditional access, and least-privilege policies to harden the identity perimeter. Improved Microsoft 365 availability and reduced infrastructure incident response time by running SCOM, Icinga, and Zabbix monitoring with L2/L3 troubleshooting and root cause analysis.

Microsoft Entra ID MFA Conditional Access Intune Microsoft 365 Administration Exchange Online Monitoring (SCOM Icinga Zabbix)Patch Management

IT Operations Associate

LEKMA Hospital

Aug 2021 - May 2022 (9 months)

Reduced support tickets by delivering structured training on the Health Information Management System (HIMS) to clinical and administrative teams. Maintained hospital IT availability with ITIL-aligned L2 support and improved network reliability through data and security network design, installation, and troubleshooting.

ITIL L2 Support Troubleshooting network design Network Installations IT Training

Software & Hardware Specialist

Ghana Army Headquarters

Jan 2021 - Jul 2021 (6 months)

Maintained operational readiness for 20+ daily end-users by diagnosing and resolving hardware and software faults within SLA timeframes in a mission-critical environment. Reduced risk of data loss by managing structured backup and restore procedures and triaging hardware, software, and connectivity issues.

Hardware Fault Diagnosis Software support SLA Management Connectivity Issues