freedom chibueze
@freedomchibueze
Customer service representative with cinema and hospitality experience, supporting bookings, ticketing, refunds, and front-desk enquiries.
NigeriaWhat I'm looking for
At NOVA CINEMA LEKKI LAGOS, I assisted customers with online and in-person bookings, movie suggestions, ticket collections, refunds, exchanges, and seating queries.
At HAVANA CINEMA OWERRI, I sold and processed tickets through the cinema booking system and box office, and assisted with concession duties.
At HOUSE 57 OYETAN, I managed front-desk operations by answering calls, responding to enquiries, and directing visitors. At GINZA FAST FOOD, I supervised daily operations, delegated tasks, and coordinated staff.
I also worked as a Health Care Assistant at MEDICAL CITY HOSPITAL, collaborating with nurses, patients, and families to support care delivery. My training includes a Nursing Assistant Diploma and Adult Social care.
Experience
Work history, roles, and key accomplishments
Healthcare Assistant
Medical City Hospital
Jan 2024 - Jan 2025 (1 year)
Collaborated effectively with nurses, carers, patients, and families to ensure high-quality care delivery.
Customer Representative
Havana Cinema Owerri
Jan 2021 - Jan 2023 (2 years)
Sold and processed tickets accurately through the cinema booking system and at the box office, and assisted with concession duties.
Customer Representative
House 57 Oyet
Jan 2017 - Jan 2019 (2 years)
Managed front-desk operations, including answering calls, responding to enquiries, and directing visitors.
Supervisor
Paris Heritage (Hotel D Pashada)
Jan 2015 - Jan 2017 (2 years)
Demonstrated strong leadership, communication, problem-solving, multitasking, and interpersonal skills.
Head Production Staff
Jjid Quality Investment
Jan 2008 - Jan 2011 (3 years)
Oversaw production operations at a palm oil producing company.
Customer Representative
Nova Cinema Lekki
Jan 2025 - Present (1 year 10 months)
Assisted customers with online and physical bookings, movie suggestions, ticket collections, refunds, exchanges, and seating queries.
General Supervisor and Assistant Manager
Ginza Fast Food
Jan 2023 - Present (3 years 10 months)
Supervised daily operations, delegated tasks, and coordinated staff to ensure efficient workflow and high-quality professional working experience.
Production Staff
Aify Global Aluminum Company
Jan 2021 - Present (5 years 10 months)
Produced all kinds of roofing sheets with modern design.
Education
Degrees, certifications, and relevant coursework
Beyond Care Services
Nursing Assistant Diploma, Healthcare
2025 - 2025
Completed a Nursing Assistant Diploma program.
Imo State University
Bachelor of Science, Public Administration
2012 - 2016
Earned a Bachelor of Science in Public Administration.
New Heaven International Secondary School
West African Examination Certificate, General Education
2002 - 2008
Completed secondary education and obtained the West African Examination Certificate (WAEC).
Precious Stone Nursery and Primary School
First School Leaving Certificate, General Education
1996 - 2001
Completed primary education and obtained the First School Leaving Certificate.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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