Fredrick Ouko
@fredrickouko
Systems Administrator focused on network security and reliable IT support, building secure regional networks and solving user challenges.
KenyaWhat I'm looking for
I’m a Well-dedicated Systems Administrator and network security enthusiast who builds and maintains “secure regional network” environments. I bring strong experience supporting users and keeping “functional and secure office network and IT” systems running with minimal disruption, through hands-on configuration, patches, and proactive troubleshooting.
At Prudential Africa Services Limited, I handle user onboarding, PC configuration, app/software installations, and ISP continuity by switching between available internet links. I also collaborate with the Active Directory team on scripts, run database checks and system/web-portal synchronization, and use online ticketing to analyze requirements, align requests to business needs, and support enterprise architecture and asset lifecycle strategy—backed by ITIL4 and advanced network training.
Experience
Work history, roles, and key accomplishments
Built and maintained secure regional office network and IT systems with minimal disruption through proactive troubleshooting, patching, and hands-on configuration. Managed user onboarding, app/software installations, and ISP continuity via internet link switching; collaborated and supported database checks and system/web-portal synchronization using ITIL4 and Remedy Force.
Education
Degrees, certifications, and relevant coursework
Traincate-Microsoft
Trainocate PowerBI DP‐500T00 , DP‐500T00 ‐ Designing and Implementing Enterprise‐ Scale Analytics Solutions Using Microsoft Azure and Microsoft Power BI
2024 - 2024
DP‐500T00 ‐ Designing and Implementing Enterprise‐ Scale Analytics Solutions Using Microsoft Azure and Microsoft Power BI
Udemy
ITIL4: Service Management, IT Service Management
2023 - 2023
Completed the ITIL4 Service Management course, focused on introduction to service management with ITIL4.
Arecont Vision
CPCP-Advance: Network Systems Integration (Advanced Certification), Network Systems Integration
2019 - 2019
Earned an advanced certification in network systems integration (CPCP-Advance).
Arecont Vision
Infirmation Technology Specialist (ITS): Networking, Networking
2019 - 2019
Completed Information Technology Specialist (ITS) coursework in networking.
Forcepoint
Certified Forcepoint NGFW Pre-Sales Eng - Level 2, Network Security
2018 - 2018
Completed the Certified Forcepoint NGFW Pre-Sales Engineer program (Level 2) focused on next generation firewalls.
Ruckus
Ruckus Pre-sales Engineer: Wireless Portfolio, Wireless Networking
2018 - 2018
Completed training for Ruckus pre-sales engineering focused on the Wireless Portfolio.
Maseno University
Bachelor of Science, Computer Science
2002 - 2006
Grade: Second Class Honours (Upper Division)
Earned a Bachelor of Science in Computer Science from Maseno University. Achieved Second Class Honours (Upper Division).
Nyabondo Boys High School
A-Levels
Grade: Grade B
Completed A-Levels at Nyabondo Boys High School, achieving Grade B.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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