Manuel Alarcon

Led a global Learning Enablement reporting team across 3 countries, standardizing L&D reporting visibility across 30+ countries. Reduced audit and reporting cycle time by 30% and designed an executive audit framework that cut payroll data error rates by 95%.

Served as a liaison between business and technology, translating requirements into functional specifications and actionable roadmaps. Implemented a SOX-compliant quote processing workflow that reduced documentation gaps, eliminated unbilled hours by 99%, and recovered ~$50K in previously untracked revenue over 8 months.

Supported global Talent Acquisition teams across 30+ countries with Lean Six Sigma process improvement and planning initiatives. Delivered cost-per-hire and budgeting analyses via dashboards with forecast models to enable faster, evidence-driven hiring decisions.

Managed daily revenue tracking, AP/AR follow-ups, general ledger entries, and audit processes for sales and purchases. Conducted market research and maintained supplier relationships to support operational continuity and quality standards.

Managed full-cycle recruiting for non-agent roles across Central America, the U.S., and India, improving pipeline analysis and requisition reporting. Strengthened ATS data integrity and governance to support fair hiring practices and later analytics work.

Reconciled trust accounts across Iowa and South Dakota, ensuring compliance and data integrity for custodial activity, distributions, and fees. Built an automated onboarding workflow that streamlined Wealth Management access setup and reduced setup time.

Audited daily revenue streams, reconciled credit card billing, and managed customer dispute resolution. Compiled financial reports for executive decision-making.

Bachelor of Arts in Business Administration with a Finance focus from the University of South Dakota (2015–2018).