Franklin Akpugo
@franklinakpugo
Sales and marketing professional driving B2C growth, customer engagement, and field distribution results.
What I'm looking for
I am a resourceful sales and marketing professional with comprehensive experience in B2C sales, field marketing, and customer service across major Nigerian cities. I consistently drive product visibility and sales through promotional activations, sampling, and distributor relationship building.
At Nigerian Breweries Plc I delivered measurable results—improving weekly product sales by 25–40% depending on location, increasing shopper interaction by 20% during activations, and reducing out-of-stock occurrences by over 30% through proactive inventory coordination.
I excel at customer engagement, objection handling, CRM-supported call management, and delivering actionable market intelligence that supported a 15% improvement in market penetration. I seek opportunities where I can apply field sales expertise, promotional strategy, and strong customer relationship skills to boost revenue and brand presence.
Experience
Work history, roles, and key accomplishments
Sales & Customer Service Rep
Independent / Various Employers
Jan 2023 - Present (2 years 11 months)
Handled inbound/outbound calls, resolved customer inquiries, generated leads and supported sales conversions while maintaining CRM records and scheduling follow-ups to improve conversion rates.
Field Sales Associate
Nigerian Breweries Plc
Jan 2018 - Dec 2023 (5 years 11 months)
Promoted and sold beverage products across Lagos and Ibadan, driving a 25–40% increase in weekly sales and improving shopper interaction by 20% through enhanced displays and sampling activations.
Education
Degrees, certifications, and relevant coursework
Federal University Otuoke
Bachelor of Science, Entrepreneurship, Marketing, Procurement & Logistics Management
2019 - 2024
Completed a Bachelor of Science focused on Entrepreneurship, Marketing, Procurement and Logistics Management with coursework in business development and supply chain topics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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