Open to opportunities

Franklin Akpugo

@franklinakpugo

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Sales and marketing professional driving B2C growth, customer engagement, and field distribution results.

Nigeria

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What I'm looking for

I seek a role leveraging field sales and customer engagement strengths, focused on driving revenue, brand visibility, and long-term client relationships in a collaborative, growth-oriented team.

I am a resourceful sales and marketing professional with comprehensive experience in B2C sales, field marketing, and customer service across major Nigerian cities. I consistently drive product visibility and sales through promotional activations, sampling, and distributor relationship building.

At Nigerian Breweries Plc I delivered measurable results—improving weekly product sales by 25–40% depending on location, increasing shopper interaction by 20% during activations, and reducing out-of-stock occurrences by over 30% through proactive inventory coordination.

I excel at customer engagement, objection handling, CRM-supported call management, and delivering actionable market intelligence that supported a 15% improvement in market penetration. I seek opportunities where I can apply field sales expertise, promotional strategy, and strong customer relationship skills to boost revenue and brand presence.

Experience

Work history, roles, and key accomplishments

Current

Team Lead Coach

Current

1Kosmos

Feb 2024 - Present (1 year 10 months)

I have 2 years experience with Docker, But I am currently a Team Lead Coach

Docker

Current

Sales & Customer Service Rep

Current

Independent / Various Employers

Jan 2023 - Present (2 years 11 months)

Handled inbound/outbound calls, resolved customer inquiries, generated leads and supported sales conversions while maintaining CRM records and scheduling follow-ups to improve conversion rates.

Customer Service Cold Calling Lead Generation CRM Scheduling Reporting Communication

Field Sales Associate

Nigerian Breweries Plc

Jan 2018 - Dec 2023 (5 years 11 months)

Promoted and sold beverage products across Lagos and Ibadan, driving a 25–40% increase in weekly sales and improving shopper interaction by 20% through enhanced displays and sampling activations.

Field Sales Product Promotion Trade Marketing Merchandising Customer Engagement Inventory Coordination Reporting CRM

Education

Degrees, certifications, and relevant coursework

Federal University Otuoke

Bachelor of Science, Entrepreneurship, Marketing, Procurement & Logistics Management

2019 - 2024

Completed a Bachelor of Science focused on Entrepreneurship, Marketing, Procurement and Logistics Management with coursework in business development and supply chain topics.