Open to opportunities

Francis debrum

@francisdebrum

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Experienced IT technician specializing in networking, systems diagnostics, and customer-focused technical support.

Marshall Islands

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What I'm looking for

I seek hands-on roles in networking or field IT where I can improve infrastructure reliability, mentor staff, and deliver excellent client support.

I am a dedicated IT professional with over six years of hands-on experience in networking, electronics troubleshooting, and system diagnostics. I have configured and maintained Ubiquiti networks, database servers, security systems, and timekeeping solutions for businesses and clients.

At Majuro Computer Services I led field operations, trained junior technicians, and resolved critical IT issues for over 100 clients, improving uptime and operational efficiency. I have completed Ubiquiti Network Specialist certification and am pursuing CCNA to deepen my networking expertise.

I bring strong customer service, communication skills in Marshallese and English, and a practical, solutions-oriented approach to technical challenges. I seek roles where I can apply my networking and systems skills to improve business continuity and mentor technical staff.

Experience

Work history, roles, and key accomplishments

Current

Lead Field Technician

Current

Majuro Computer Services

Jan 2017 - Present (9 years)

Led field IT operations delivering networking, electronics repair, and server/database configuration for businesses, supporting 100+ clients and reducing downtime through rapid diagnostics and structured cabling implementations.

Security Systems IT Helpdesk

Project Implementation Assistant

Marshall Islands Conservation Society

Jan 2015 - Dec 2016 (1 year 11 months)

Assisted implementation of sustainable financing and community projects, researched climate change impacts, and collaborated with local leaders to design long-term economic and environmental programs.

Project Implementation Community Engagement Research Analysis Program Design