Francis debrum
@francisdebrum
Experienced IT technician specializing in networking, systems diagnostics, and customer-focused technical support.
What I'm looking for
I am a dedicated IT professional with over six years of hands-on experience in networking, electronics troubleshooting, and system diagnostics. I have configured and maintained Ubiquiti networks, database servers, security systems, and timekeeping solutions for businesses and clients.
At Majuro Computer Services I led field operations, trained junior technicians, and resolved critical IT issues for over 100 clients, improving uptime and operational efficiency. I have completed Ubiquiti Network Specialist certification and am pursuing CCNA to deepen my networking expertise.
I bring strong customer service, communication skills in Marshallese and English, and a practical, solutions-oriented approach to technical challenges. I seek roles where I can apply my networking and systems skills to improve business continuity and mentor technical staff.
Experience
Work history, roles, and key accomplishments
Lead Field Technician
Majuro Computer Services
Jan 2017 - Present (9 years)
Led field IT operations delivering networking, electronics repair, and server/database configuration for businesses, supporting 100+ clients and reducing downtime through rapid diagnostics and structured cabling implementations.
Project Implementation Assistant
Marshall Islands Conservation Society
Jan 2015 - Dec 2016 (1 year 11 months)
Assisted implementation of sustainable financing and community projects, researched climate change impacts, and collaborated with local leaders to design long-term economic and environmental programs.
Education
Degrees, certifications, and relevant coursework
College of the Marshall Islands
Associate of Arts, Liberal Arts
Associate of Arts in Liberal Arts from the College of the Marshall Islands.
Assumption High School
High School Diploma, General Education
High school diploma awarded in May 2012 from Assumption High School.
Microsoft Excel training
Certificate, Microsoft Excel
Studied Microsoft Excel covering payroll functions and basic formulas.
Basic HTML training
Certificate, HTML
Studied basic HTML language fundamentals and syntax.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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