Francisco Cardoso

Led the design and built the Next Gen Data Portal from scratch, a Flask app on Databricks, after leadership
flagged the lack of a single place to browse dashboards and semantic models. Built a prototype with Claude
Code, validated it with leadership and drove adoption across 15 teams and thousands of employees. Built a
CI/CD pipeline (Python, GitHub Actions), syncing AtScale and Power BI metadata

Led the design and rollout of a new Global KPI dashboard for 20+ stakeholders across 15 regions, automating manual data ingestion and creating an automation system for reminder alerts so teams could track their own metrics independently.

Automated Tableau Server maintenance monitoring with a workflow that flags stale or unused content via weekly MS Teams alerts, eliminating manual monitoring acro

Built REST API connections to pull air pollution data into an Air Quality dashboard, alerting employees to real time conditions at their workplace and giving Facility Managers what they needed to manage resources.

Built and maintained 30+ dashboards and their ETL pipelines in Alteryx and SQL across Finance, Energy & Sustainability, Engineering, and Account Management, turning stakeholder requirem

Automated Honeywell’s manual monthly Excel reporting with a purpose-built Finance dashboard, cutting 10 hours monthly off the reporting cycle from day one.

Designed a real-time work-order performance tracker in Tableau, capturing 20+ data points on engineers' time at site across 100+ engineers and 500 sites. Aimed to help the management to speed up response times and sharpened job prioritization

Extracted user data from Samsung Members' app and created weekly and monthly marketing reports to measure customer engagement, optimize content, and generate brand loyalty.

Supported the digital marketing effort for the Cartoon Network with a focus on the Portuguese market. Developed content and promotions in Portuguese. Assisted in translating content from English to Portuguese and Spanish and ensured content was “localized.”

Managed social media platforms (Facebook and Twitter) and developed fresh and engaging content. Increased customer engagement by 10%

Con

Assigned to the Netflix account and managed / developed content for their Social Media platforms. Participated in weekly “Pitch Meetings” with the marketing team.

Developed several successful viral media campaigns for House of Cards, Narcos, and Stranger Things.

Created weekly Social Media engagement reports to analyze and optimize user engagement.

Assisted in the owner of this start-up app development company. Managed the Social Media (Facebook, Twitter, Instagram and a blog) to help promote the awareness and use of an app designed to assist users create their own websites.

Developed the company’s branding approach and articulated the Brand Image

Created Social Media content

Conducted weekly data analytics to create customer awareness

Served as customer (tenant) services representative in a large call center and assisted Glasgow’s public housing residents resolve tenant issues.

Live translation for the football players and managers on press conferences. Use of language skills to translate from Portuguese to English and vice-versa.
Announcer at the stadium during the match providing relevant information in Portuguese at the games between Newcastle United vs Maritimo and Newcastle United vs Benfica.

Contracts' translations on the transfer process of the football player A

Payment Protection Insurance (PPI) complaint handling in a target driven environment ensuring a high level of customer service and attention to detail. Administrative duties within finance. Acquired experience and knowledge of FSA rules and regulations.

Writing creative articles within the football world such as: Past football legends, future big stars, National Teams’ analysis and reviews for the Euro 2012

Wine tours and tastings and hotel management.
Engage interesting and evolving conversations with foodies and wine lovers
Attending wine fairs and sales for new clients.
Take care of bookings and assure that the hotel staff was up to standard while accomplishing their cleaning and serving duties.
Ensure high quality customer service according to the company’s excellent standards.
Introducing t

Issued Jul 2024 · Expired Jul 2026

Issued Jun 2021 · Expired Jan 2025

Issued Sep 2021 · Expired Sep 2023

Issued Mar 2020

Issued Mar 2020

Issued Jan 2019

This full time program which took place between June and November includes a vast range of learning outcomes which includes:
Python, Rapid Miner, R, R Studio, SQL, Hadoop, Machine Learning, Numpy, Pandas, Elastic Map Reduce, Amazon Web Services and more.
In a very practical way I had to translate business objectives into data mining opportunities.
Install, run and apply statistical machine learnin

Issued Nov 2019

Advance studies on Digital Marketing Analytics. During the course I manage to acquire knowledge on a wide range analytics concepts and tools such as: Google Analytics, Adobe Analytics, Tag Manager, Data Studio, Tableau, DMPs and advanced Excel.

Intensive course on Social Media and Community Management.
The content of the course is deep and wide allowing the opportunity to grasp Twitter, Facebook, Instagram, Linkedin, Google+, Pinterest, Adwords, SEO, SEM, Wordpress and Google Analytics.
After the completion of the course the knowledge achieved will allow me to become a professional Community Manager.

Intensive course on Google Adwords with the final objective of acquire the official Google certification.

Marketing
Statistics
Business English
Business Expertise
Sales and Customer Services
Financial Accounting
Thesis degree - New trends and Social Media in Wine Tourism

Courses Included: Analysis and Indicators in Tourism, Organisation and Law in Tourism, Marketing, Enterprise Management, Sociology and Methodology in Tourism, Human Resources

Credits were transferred to Haaga-Helia, University of Applied Sciences

Issued Feb 2019 · Expired Feb 2021

Issued Oct 2018 · Expired Oct 2019