Open to opportunities

Francine Kaputula

@francinekaputula

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Recent graduate skilled in CRM, data entry, and customer service.

Zambia

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What I'm looking for

I am seeking an entry-level role in customer service or administration where I can apply CRM and data-entry skills, grow professionally, and contribute to a supportive, team-oriented environment.

I am a motivated recent graduate from Naboye Secondary School in Lusaka with a strong foundation in collaboration, problem-solving, and customer-focused skills.

During my studies I demonstrated consistent academic performance and earned certificates in customer service and CRM, which enhanced my practical understanding of client relations and digital tools.

I am adaptable, reliable, and detail-oriented, with experience in data entry, social media, task management, and teamwork. I communicate clearly and work well in group settings to achieve shared goals.

I am eager to develop professionally and contribute a fresh perspective and strong work ethic to a dynamic team, ready to learn and add value to an employer's operations.

Experience

Work history, roles, and key accomplishments

Recent School Graduate

Naboye Secondary School

Jan 2016 - Dec 2020 (4 years 11 months)

Completed 12th grade with strong academic performance and foundational skills in collaboration and problem-solving; prepared to contribute proactively in entry-level roles and learn on the job.

Customer Relationship Management Data Entry Social Media Digital Tools Task Management Problem Solving Teamwork Communication