Mukata Mulonda

I've worked as a shopkeeper in Zambia, assisting customers with questions and purchases while managing daily shop responsibilities.

I communicate professionally with different customers, help resolve their concerns, and bring patience and problem-solving skills developed through daily customer interaction.

I'm currently pursuing further education after earning my Grade 12 Certificate. I'm comfortable using a laptop, Facebook, and online communication tools, and I'm ready to learn new software and customer-support systems.

I'm seeking an entry-level remote opportunity where I can contribute reliable customer service, virtual assistance, social media support, or online administration.