Frances GabianaFG
Open to opportunities

Frances Gabiana

@francesgabiana

ERP / POS Technical Support Manager | Expert in Team Leadership & Customer Satisfaction

Philippines

What I'm looking for

I seek a role that values innovation and offers opportunities for professional growth.

I thrive on solving business challenges through innovative technology solutions. With experience delivering business management systems to 20 industries worldwide, I've developed a knack for translating strategic objectives into actionable plans and fostering strong stakeholder relationships.

My Web Hosting and Enterprise Resource Planning (ERP) background provides me with a unique blend of technical and business acumen. I've gained a deep understanding of how industries operate online and manage their resources, which allows me to quickly identify and solve complex challenges, ensuring optimal performance and client satisfaction.

My expertise in computer networking, front-end scripting, and leadership enables me to deliver user-friendly SaaS and on-premise products. I'm passionate about creating seamless experiences that empower users to maximize their productivity and achieve their goals.

Experience

Work history, roles, and key accomplishments

windward software systems inc logoWI

Technical Support Manager

windward software systems inc

Mar 2012 - Jan 2024 (11 years 10 months)

I was a Technical Support Manager at Windward Software, specializing in ERP and Business Management Solutions. Proven ability to drive customer satisfaction and optimize processes through innovative solutions.

Education

Degrees, certifications, and relevant coursework

Frances hasn't added their education

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Tech stack

Software and tools used professionally

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