Frances Gabiana
@francesgabiana
ERP / POS Technical Support Manager | Expert in Team Leadership & Customer Satisfaction
What I'm looking for
I thrive on solving business challenges through innovative technology solutions. With experience delivering business management systems to 20 industries worldwide, I've developed a knack for translating strategic objectives into actionable plans and fostering strong stakeholder relationships.
My Web Hosting and Enterprise Resource Planning (ERP) background provides me with a unique blend of technical and business acumen. I've gained a deep understanding of how industries operate online and manage their resources, which allows me to quickly identify and solve complex challenges, ensuring optimal performance and client satisfaction.
My expertise in computer networking, front-end scripting, and leadership enables me to deliver user-friendly SaaS and on-premise products. I'm passionate about creating seamless experiences that empower users to maximize their productivity and achieve their goals.
Experience
Work history, roles, and key accomplishments
Technical Support Manager
windward software systems inc
Mar 2012 - Jan 2024 (11 years 10 months)
I was a Technical Support Manager at Windward Software, specializing in ERP and Business Management Solutions. Proven ability to drive customer satisfaction and optimize processes through innovative solutions.
Education
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Frances hasn't added their education
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