Francesco Mocera

At Teatro alla Scala in Milan, I welcome and assist audiences in high-traffic settings, helping maintain order, safety, and service quality while handling challenging situations with composure.

I've also supported customers and sales targets at MediaWorld, where I listened to customer needs and proposed suitable solutions in a high-volume retail environment. My work in tax operations at CGIL strengthened my attention to accuracy, deadlines, and efficient administrative processes.

Through the European Solidarity Corps in Valencia, I supported young people with disabilities, organized inclusion-focused events, and worked with multicultural teams. I bring practical communication, adaptability, public-facing experience, and team coordination to collaborative environments.