At Amazon, I manage governance for 26,000+ operational changes annually across a European logistics network, ensuring operational excellence and SLA compliance. I lead cross-functional programs with stakeholders in planning, transportation, procurement, engineering, and operations.
I redesigned a critical operational process, reducing execution time by 51% and defining a roadmap for a 71% improvement. I also built an operational playbook and standardized procedures that save approximately 190 hours annually.
At Amazon, I drove data-driven initiatives that reduced operational risk by 78% during peak operations. My process automation work delivered €345K+ in annual savings and eliminated 1,000+ manual hours, and I designed an AI solution that reduced risk assessments from 30 minutes to 2 minutes.
