At Sensormatic (Johnson Controls), I led EMEA multi-site programs across a $30M annual portfolio. I implemented a UK&I Target Operating Model that reversed declining margins and NPS, achieving all targets within eight months.
As Operations Manager at Sensormatic (Johnson Controls), I improved gross margin deviation from -4% to +2% through process redesign, cost control, portfolio prioritization, and risk management. I also introduced KPI-based performance management and used Excel, Power BI, Salesforce, and ERP to improve forecasting, reporting, and decision-making.
