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Frances Alcanse

@francesalcanse

Sales and marketing supervisor driving revenue growth with customer-focused technical service expertise.

Philippines
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What I'm looking for

I seek a growth-oriented role where I can lead sales and technical service teams, drive revenue, implement processes, and develop staff in a collaborative culture.

I am a results-driven sales and marketing professional with hands-on experience leading teams, driving sales, and improving customer retention in technical service environments.

Over several roles at Measurement & Control Technology Inc., I led sales and marketing initiatives, managed technical service operations, and delivered projects on time while training and supervising technicians and client-facing teams.

I combine strong communication, leadership, and problem-solving skills with practical experience in market research, quotations and bidding, inventory and service coordination, and running technical seminars to support business growth and client satisfaction.

Experience

Work history, roles, and key accomplishments

MI

Technical Services Supervisor

Measurement & Controls Technology Inc

Apr 2022 - Jan 2025 (2 years 9 months)

Supervised technical service team, conducted post-audit of sales orders to analyze project profitability, supported sales and marketing, and led training and supplier research initiatives.

MI

Service Coordinator

Measurement & Controls Technology Inc

May 2021 - Apr 2022 (11 months)

Managed quotations, technician scheduling and dispatch, service documentation, and inventory of spare parts to ensure timely service delivery and accurate record-keeping.

II

Production Shift Leader

Ibiden Philippines Inc.

Jan 2018 - Feb 2019 (1 year 1 month)

Supervised production operators, monitored product quality and output to meet standards and high-volume orders, and handled customer-related complaints and team relations.

Education

Degrees, certifications, and relevant coursework

Laguna State Polytechnic University logoLU

Laguna State Polytechnic University

Bachelor of Electronics Engineering, Electronics Engineering

2017 -

Completed studies in Electronics Engineering at Laguna State Polytechnic University beginning in 2017.

Tech stack

Software and tools used professionally

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Frances Alcanse - Sales and Marketing Supervisor - Measurement & Controls Technology Inc | Himalayas