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Mariele IndoyonMI
Open to opportunities

Mariele Indoyon

@marieleindoyon

Customer-focused sales and marketing professional driving exceptional client experiences.

Philippines
Message

What I'm looking for

I seek a role in sales, customer service, or marketing where I can build strong client relationships, contribute to team targets, and grow professionally in a collaborative environment.

I am a customer-focused sales and marketing professional with hands-on experience in customer service and marketing operations. I build rapport quickly, resolve complex issues with empathy, and consistently drive high customer satisfaction metrics while supporting cross-functional teams.

During my time as a Customer Service Representative, I managed 80–100 interactions per shift, maintained a CSAT above 95%, and handled high-priority escalations while meeting SLAs. As a marketing intern and current marketing assistant, I contributed to promotional campaigns, coordinated with partners and outlets, and managed marketing budgets and event logistics.

I bring strong organizational skills, proficiency in MS Office and Google Suite, and a collaborative mindset. I’m eager to apply my experience in sales, customer service, or marketing roles where I can help teams meet targets and create lasting customer value.

Experience

Work history, roles, and key accomplishments

GI
Current

Marketing Assistant

Golden Topper Investments Inc.

Jul 2025 - Present (7 months)

Manage sales and marketing documentation and monthly budget reports, liquidated 10+ budget requests monthly, supported event planning and execution, and maintained marketing inventory and post-mortem reports for sales events.

TI

Customer Service Representative

TaskUs LizardBear Tasking, Inc.

Jun 2022 - Mar 2023 (9 months)

Managed 80–100 inbound customer interactions per shift across calls, email, and chat, maintained CSAT above 95% and contributed to a 10% improvement in department performance while resolving 10–15 escalated cases per shift.

Education

Degrees, certifications, and relevant coursework

Holy Name University logoHU

Holy Name University

Bachelor of Science in Business Administration, Marketing Management

Pursuing a Bachelor of Science in Business Administration with a major in Marketing Management, expected completion in June 2025.

HT

Holy Spirit School of Tagbilaran

Accountancy, Business, and Management, Accountancy, Business, and Management

Completed secondary/technical education focused on Accountancy, Business, and Management, graduated May 2021.

Tech stack

Software and tools used professionally

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Mariele Indoyon - Marketing Assistant - Golden Topper Investments Inc. | Himalayas