Open to opportunities

Fortune osiomwan

@fortuneosiomwan

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Customer-focused Production Assistant skilled in stakeholder communication, research, and operational support.

Nigeria

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What I'm looking for

I’m looking for a role where I can support customers and stakeholders, manage records and schedules, coordinate events or production tasks, and use research to improve outcomes in a fast-paced, service-driven environment.

I’m a customer-focused professional with experience in customer relations, administrative support, and stakeholder communication. I resolve inquiries, maintain accurate records, and deliver excellent service in fast-paced environments with strong verbal and written communication.

In production roles at NTA Channel 10 and JYB Productions, I coordinated broadcast support, gathered audience insights through research, and helped ensure timely resolution of day-to-day issues. Previously, at Christ Embassy Lagos Zone 5, I served as a primary contact for event and administrative inquiries, managing data in Microsoft Excel, coordinating logistics, and supporting outreach with excellent interpersonal and problem-solving skills.

Experience

Work history, roles, and key accomplishments

Production Assistant

NTA Channel 10

Jul 2024 - Jun 2025 (11 months)

Responded to customer and stakeholder inquiries and coordinated with internal teams to resolve issues. Communicated with presenters and guests, gathered audience insights through research, and coordinated events and promotional campaigns to meet deadlines and quality standards.

Verbal Communication Written Communication Active Listening Audience Research Event Coordination Campaigns Operational Support Time Management Scheduling Documentation

Production Assistant

JYB Productions

Mar 2024 - Jun 2024 (3 months)

Supported planning and coordination of broadcast productions by communicating across production teams and departments. Assisted with scheduling and administrative documentation and helped organize information to support critical decision-making.

Scheduling Administrative Support Documentation Time Management Attention To Detail

Customer Relationship Personnel

Christ Embassy Lagos Zone 5

Aug 2023 - Feb 2024 (6 months)

Served as the primary point of contact for administrative and event-related inquiries and maintained accurate databases. Coordinated events and logistics and provided administrative support including scheduling, documentation, and communication to support outreach initiatives.