Josue Reyes

I’m an Operations Supervisor and Learning & Development Trainer with 5+ years of experience improving team performance, optimizing processes, and delivering impactful training programs. I use data-driven strategies and continuous improvement to increase productivity, retention, and engagement.

In my current role, I’ve increased employee retention by 30% through targeted training programs, designed customized learning paths, and improved training engagement by 40% using e-learning platforms. I’ve also earned 95% trainee satisfaction and mentored junior trainers to strengthen delivery, while previously managing a 15+ person team, boosting productivity by 30% within six months, and ensuring 95% operational compliance through KPI monitoring and coaching.