David Gabet
@davidgabet
Experienced operations manager focused on training and performance enhancement.
What I'm looking for
I am a successful professional with over 11 years of experience in operations, training, and management. My career has been marked by a strong track record of performance enhancements and optimizations to processes and day-to-day operations. I am goal-oriented and dedicated to meeting and exceeding expectations in every responsibility I undertake.
Currently, I work at Capgemini, where I develop and implement training programs tailored to client requirements. I conduct quality reviews, handle reporting, and provide coaching to team members to improve their performance. My previous role at Allied Global involved leading a team to achieve goals, providing ongoing training, and creating a motivating work environment. I have successfully supported the expansion of operations across multiple countries, showcasing my adaptability and commitment to excellence.
Experience
Work history, roles, and key accomplishments
Training, Learning & Development
CAPGEMINI
Feb 2022 - Present (3 years 6 months)
Developed and implemented training programs according to client requirements, conducting quality reviews to ensure proper service use. Handled reporting on transitions required by the client and provided support and coaching to team members to improve performance.
Management, Training & Development
ALLIED GLOBAL
Jun 2017 - Jan 2022 (4 years 7 months)
Led a team to achieve goals and reduce variables, providing guidance, ongoing training, and support to sales agents to improve their skills and performance. Developed and implemented training programs tailored to different levels of salespeople, including new products, sales techniques, and process changes.
Education
Degrees, certifications, and relevant coursework
USAC
Linguistic Sciences, Linguistic Sciences
Studied Linguistic Sciences with an emphasis on translation, interpretation, and international correspondence. Gained expertise in various linguistic aspects relevant to global communication.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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