Folasayo Adegbola

I've supported customer and client outcomes at Phillips Consulting and Schneider Electric, coordinating stakeholders, resolving service issues, and improving delivery quality.

At Phillips Consulting, I manage client communication, project risks, dependencies, reports, and cross-functional actions across consulting engagements. I also develop SOPs, governance frameworks, templates, and training that strengthen service quality and operational consistency.

Previously at Schneider Electric, I onboarded customers to web-based quotation and order-processing applications, translated technical information into practical guidance, and partnered with technical teams to resolve user issues.

With a First Class degree in Information Technology & Business Information Systems, I use customer feedback, operational data, dashboards, and performance trends to identify improvements and help teams deliver better customer experiences.