At ASAPtickets, I supervise and coach a team handling more than 80 inbound inquiries daily. I improved the qualification process and increased team conversion by 25%.
I conduct discovery calls, assess customer needs, and schedule qualified meetings for closers. I also maintain accurate Salesforce records for handoffs and reporting.
As a Sales Agent at ASAPtickets, I managed more than 80 inbound calls, emails, and chats each day. I qualified leads through consultative discovery and product education, and exceeded monthly sales targets by more than 30%.
I received ASAPtickets' Best Sales Agent Award in July 2024. I use AI tools for call preparation, follow-up automation, and insight capture.
