Maria Angelica Castillo

Provided personalized support via WhatsApp Business and social media, optimizing communication flows and ensuring prompt, empathetic responses. Managed product uploads and inventory updates across online platforms. Contributed to improving customer service processes and used Microsoft 365 and Google Workspace for organization and communication.

Managed financial statements and edited internal documents to ensure clarity and brand consistency. Created templates and spreadsheets in Google Workspace, conducted online research, and supported administrative tasks to maintain an organized and professional digital environment.

Handled customer support via Instagram and Facebook, created and scheduled branded content, maintained accurate inventory across platforms, and optimized Amazon listings to boost visibility and sales.

Mobiuspace is a company that designs and develops various applications that serve a broad global market. One of these applications is Sanaptube. Here, I work as a video editor, focusing on categorizing and curating videos before they're published on the platform.

Law graduate from the University of Carabobo, with a strong academic background and a deep commitment to continuous learning and professional development. My legal training strengthened my skills in analysis, communication, organization, and adaptability—qualities I consistently apply in the workplace.