Open to opportunities

Fizza Muaaz

@fizzamuaaz

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Project manager specializing in EdTech product operations and UX-driven improvements.

Pakistan

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What I'm looking for

I seek a role in product operations or project management at an impact-driven company where I can lead UX-informed product improvements, collaborate cross-functionally, leverage AI to speed delivery, and grow into broader product leadership.

I am a detail-oriented project manager with 3+ years' experience in EdTech, focused on building user-centric digital learning products informed by research and UX. I have delivered 15+ hybrid academic products and coordinated cross-functional teams to enhance learning experiences for over 100,000 students.

I translate user insights into actionable features, conduct market and competitor research, and run UAT to ensure product quality. I also create dashboards for stakeholder transparency, implement AI tools to speed content development, and enjoy collaborating closely with design, tech, and academic teams.

Experience

Work history, roles, and key accomplishments

Current

Career Break

Current

Personal

Oct 2024 - Present (1 year 1 month)

Took parental leave while pursuing online courses and staying current with product and UX trends to support professional growth and readiness for re-entry.

Professional Development Online Learning Time Management Research Product Knowledge

Project Manager

Arvo - Punjab Group

Mar 2024 - Sep 2024 (6 months)

Supported development and release of 15+ hybrid academic products reaching 100,000+ students by coordinating cross-functional teams, defining app/website flows, and conducting UAT for feature validation.

Product Management UX Research Figma Jira User Acceptance Testing Cross Functional Collaboration

Product & Research Analyst

Arvo - Punjab Group

Dec 2022 - Mar 2024 (1 year 3 months)

Conducted market and competitor research to inform product strategy, created product flows and prototypes in Figma, and produced stakeholder reports to align development with user needs.

Market Research Product Strategy Figma Prototyping UX Research Data Reporting

Assistant Manager

Nishat Chunian Group

Sep 2022 - Dec 2022 (3 months)

Conducted in-depth market research for a hospital project, produced executive-level briefs and meeting minutes, and tracked follow-ups to support timely decision-making and transparency.

Market Research Executive Communication Meeting Coordination Microsoft Teams Reporting Stakeholder Management Competitive Analysis

HR Consultant

Micro Finance Bank

Feb 2020 - Jan 2021 (11 months)

Audited HR policies for legal compliance, introduced maternity/parental leave and MTO programs, and optimized hiring processes to reduce time-to-hire and improve candidate experience.

HR Compliance Employee Engagement Program Design Onboarding Process Improvement

HR Officer

Bank Alfalah

Nov 2018 - May 2019 (6 months)

Led high-volume recruitment and onboarded 100+ employees in four months, executed payroll absorption project to improve compliance, and maintained MIS reports for recruitment and internships.

Volume Recruiting Onboarding Talent Acquisition

Education

Degrees, certifications, and relevant coursework

Institute of Administrative Sciences, University of the Punjab

Master of Philosophy, Business Management

2017 - 2020

Completed MPhil in Business Management with research focused on organizational behavior and leadership, culminating in publication on leadership and turnover intentions.