Fidelis Ezenwajiaku
@fidelisezenwajiaku
Customer care professional with economics and embedded tech interests, delivering solutions through management.
What I'm looking for
I’m a customer-focused professional with a BSC in Economics and a strong drive to turn challenge into solution. I bring effective managerial skill, leadership, and supervisory ability to help teams perform and customers feel supported.
In my work experience, I’ve handled Customer Care Service in roles including Orient g water well and Mckings system, where I strengthened interpersonal communication and reliable service delivery. I also worked as a Tecno Mobile Sales Representative, building my ability to communicate clearly and support customers through purchase decisions.
Beyond core service work, I’m actively interested in Political Economics, international economics, and comparative economics. I also bring tech capability from being an Embedded Systems Engineer (intermediate level), including Arduino C programming language, Arduino microcontroller board work, and Python (beginner).
I’m looking for a challenging and dynamic organization that values growth, teamwork, and accountability. I’m trainable, innovative, and self-motivated, and I’m ready to maximize my potential while contributing practical results across customer service, team coordination, and tech-enabled problem solving.
Experience
Work history, roles, and key accomplishments
Customer Care & Sales Rep
Mckings System
Jan 2016 - Jan 2019 (3 years)
Worked in customer care and served as a Tecno Mobile sales representative at Mckings System in Abia State, engaging customers and supporting daily operations from 2016–2019.
Customer Care Service
Orient G Water Well
Jan 2012 - Jan 2013 (1 year)
Provided customer care support at Orient G Water Well, assisting customers with inquiries and service needs during 2012–2013.
Education
Degrees, certifications, and relevant coursework
Adventist secondary technical college
Secondary School Certificate (SSCE)
2004 - 2009
Completed secondary education and earned the Secondary School Certificate (SSCE).
Stepping Stone Academy
First School Leaving Certificate (FSLC)
1994 - 2000
Completed primary education and earned the First School Leaving Certificate (FSLC).
Abia State University
Bachelor of Science, Economics
2015 -
Pursued a B.Sc. degree in Economics at Abia State University, Uturu.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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