Bayonle Hammed Audu
@bayonlehammedaudu
Customer Service Specialist with strong communication skills
What I'm looking for
As a dedicated Customer Service Specialist, I leverage my exceptional communication, problem-solving, and technical troubleshooting skills to deliver top-notch support to clients. With a strong background in mentoring and adapting to diverse roles, I excel in providing empathetic and clear explanations to address complex inquiries. Proficient in MS Office, Python, and data analytics tools, I hold certifications in Data Analytics and Project Management.
Throughout my experience as a Graduate Assistant at the University of Ilorin and Automation Technician at Nimbles Engineering Company LTD, I have consistently demonstrated my ability to provide exceptional support, mentor students, and adapt to dynamic environments. My strong track record of working in team projects, diagnosing and resolving technical challenges, and contributing to continuous learning has earned me a reputation as a reliable and dedicated professional.
With a passion for continuous learning and self-improvement, I have expanded my skill set through certifications in Data Analytics, Word Choice and Word Order, and Project Management. I am committed to delivering tailored solutions that meet the unique needs of clients, ensuring a positive customer experience across diverse contexts.
Experience
Work history, roles, and key accomplishments
Graduate Assistant (NYSC Intern)
University of Ilorin
Nov 2021 - Dec 2023 (2 years 1 month)
Provided detailed and empathetic support to undergraduate students, assisting with complex academic inquiries and troubleshooting learning challenges.
Automation Technician
Nimbles Engineering Company Ltd
Mar 2020 - Aug 2022 (2 years 5 months)
Delivered technical solutions and troubleshooting for complex industrial systems, ensuring client satisfaction and adherence to specifications.
Education
Degrees, certifications, and relevant coursework
University of Ilorin
Bachelor of Engineering, Mechanical Engineering
2017 - 2023
Studied Mechanical Engineering, focusing on the principles of engineering design, thermodynamics, and fluid mechanics. Developed strong problem-solving skills and technical knowledge applicable to various engineering challenges.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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