Fibi Raj

Ensured timely resolution of client issues and inquiries, enhancing overall external client satisfaction (B2B). Diagnosed and audited operations, leading to improved efficiency and accuracy.

Led cross-functional teams in the successful execution of projects, improving delivery timelines by 20%. Optimized resource allocation across multiple projects, resulting in a 15% reduction in operational costs.

Conducted in-depth data analysis to identify trends and inform business strategy, leading to a 25% increase in revenue. Managed a team of 10, fostering collaboration and enhancing team productivity through effective coaching.

Spearheaded data analysis, enhancing client results accuracy and optimizing data validation processes. Developed and maintained comprehensive documentation of business rules, data schemas, and exceptions.

Optimized workflow and ensured healthcare compliance through rigorous adherence to protocols, reducing risk by 20%. Streamlined operations, resulting in 10% cost savings.

Currently pursuing a Master of Science in Data Analytics, focusing on advanced analytical techniques and data-driven decision-making. Developing expertise in statistical analysis, data visualization, and machine learning applications.

Completed a Master of Business Administration, gaining comprehensive knowledge in business strategy, financial analysis, and project management. Focused on leadership development and operational efficiency.

Studied at Sri Ramakrishna Institute of Paramedical Sciences, College of Pharmacy. Gained foundational knowledge in pharmaceutical sciences and healthcare practices.