fernando velazquez
@fernandovelazquez1
Senior Travel Consultant at Internova / Global Travel Collection managing end-to-end air, hotel and car travel for a VIP client.
UruguayWhat I'm looking for
At Internova / Global Travel Collection – The Parris Group, I manage end-to-end air, hotel and car travel for a high-profile VIP client. I handle changes, cancellations and last-minute requests as part of a specialized account team.
Earlier, I managed 24/7 travel logistics for airline and private aviation crews at CTC2 / Global Crew Logistics, using Sabre for bookings, ticketing, exchanges and refunds. At Sabre Holdings, I supervised a 45-person customer service team supporting global accounts, and at Despegar.com I led the transition of back-office operations to a 24/7 center.
Experience
Work history, roles, and key accomplishments
Senior Travel Consultant
Internova / Global Travel Collection – The Parris Group
Jan 2025 - Present (1 year 9 months)
Provide end-to-end travel management for a high-profile VIP client as part of a specialized account team, handling air, hotel, and car rental arrangements. Manage changes, cancellations, and last-minute requests.
Travel Technology Specialist
CTC2 / Global Crew Logistics
Jan 2020 - Jan 2025 (5 years)
Managed travel logistics for airline and private aviation pilots and crew with 24/7/365 support, resolving complex itineraries and disruptions. Used Sabre daily for booking, ticketing, exchanges, and refunds, and trained colleagues on GDS processes.
Led the transition of back-office operations to a 24/7 center, improving ticketing, fraud prevention, and credit operations. Managed a team across multiple functions.
Operations Manager
CTC2 / Global Crew Logistics
Jan 2007 - Jan 2010 (3 years)
Managed a 24/7 offshore fulfillment center in Uruguay serving private aviation accounts including NetJets, Flexjet, Atlas Air, and Amazon Air.
Supervised 45 customer service representatives providing technical support on Sabre to global accounts including Expedia, AMEX, and BCD. Coached and trained agents on GDS functionality and escalations.
Education
Degrees, certifications, and relevant coursework
BULL IT School
COBOL Programming Diploma, Computer Programming
Completed a diploma in COBOL programming at BULL IT School in Uruguay.
Tech stack
Software and tools used professionally
Availability
Location
UruguayAuthorized to work in
Salary expectations
Social media
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