At PRAEVENI – Medicina Ocupacional, I manage commercial sales for AccessPoint in Peru, including prospecting, proposals, pipeline and forecast management, and strategic client relationships. I also coach the team and track performance using CRM Monday.
At INTERSEGURO - Grupo Intercorp, I designed and implemented the national commercial training program for agents and supervisors. Through focused training, roleplays, and structured follow-up, I increased call-to-appointment conversion from 10% to 50% and the close rate from 20% to 50%; average target attainment in the teams I supported rose from 68% to 87%.
Earlier, as a Senior Commercial Advisor and Agent Mentor, I managed sales through collection and customer retention, and covered agency supervisor duties for a team of 16 advisors. At EMERSON NETWORK POWER DEL PERU, I worked with LATAM distribution channels and trained internal users on CRM and ERP tools.
