Ferlito Daguro
@ferlitodaguro
I manage enterprise Windows endpoints, Intune deployments, and infrastructure automation across global environments.
PhilippinesWhat I'm looking for
I've supported Accenture's global workstation and endpoint environments since 2016, progressing into senior and lead-level responsibilities as an L3 escalation point for complex endpoint issues. I manage MECM/SCCM, Microsoft Intune, Windows Server support, application packaging, device compliance, and SCCM-to-Intune modernization activities.
As an Intune Application Packaging SME and consultant, I handle application packaging, testing, deployment, troubleshooting, and automation to improve packaging efficiency. I've also led endpoint user experience operations, MDT-based Windows imaging and multi-country deployments, while delivering endpoint training and technical knowledge-transfer sessions.
Experience
Work history, roles, and key accomplishments
Managed workstation operations for CG2 and GB1, including incident monitoring and service request handling. Also served as Facility Lead for CP1, ensuring smooth endpoint operations and coordination across IT support teams.
Led MDT-based Windows image creation and deployment. Managed MDT/WDS infrastructure and MECM/SCCM environments, supporting multi-country deployments. Developed automation scripts to improve deployment efficiency and system reliability.
Provided enterprise workstation and end-user support within Accenture. Handled incident and service request management, workstation troubleshooting, and application support. Supported business continuity operations and resolved endpoint-related issues in a large-scale enterprise environment.
Contractor - Workstation Support
Collabera Technologies
Jan 2016 - Dec 2017 (1 year 11 months)
Worked as a contractor under Collabera assigned to Accenture, supporting workstation and end-user environments. Handled incident and service request management, workstation troubleshooting, and application support.
Intune Application Packaging SME / Consultant
Provided subject matter expertise in Microsoft Intune application packaging for DWP projects, managing end-to-end application lifecycle including packaging, testing, deployment, and troubleshooting. Delivered technical consultation and guidance to engineers, developed automation scripts to improve packaging efficiency, and supported SCCM-to-Intune migration and endpoint modernization initiatives.
Education
Degrees, certifications, and relevant coursework
Colegio De San Gabriel Arcangel
Bachelor of Science, Information Technology
2011 - 2015
Pursued a Bachelor of Science in Information Technology, gaining foundational knowledge in computing and technology.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
Interested in hiring Ferlito?
You can contact Ferlito and 90k+ other talented remote workers on Himalayas.
Message FerlitoGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
