Open to opportunities

Felipe Duque

@felipeduque

Remote support and data entry specialist delivering fast, detail-oriented customer resolutions from virtual environments.

Colombia

Message

What I'm looking for

I’m looking for an entry-level remote position where I can support customers quickly, stay detail-oriented in data entry, and contribute to content moderation—working in a dynamic virtual environment that rewards fast learning and quality results.

I’m a motivated, tech-savvy bilingual professional (Native Spanish / Intermediate English B1) focused on remote work in Customer Support, Data Entry, and Content Moderation. I’m recognized for being a fast learner, organized, and detail-oriented, with a strong commitment to delivering high-quality results in dynamic virtual environments.

Through my independent e-commerce and dropshipping project, I managed an online store using Shopify and Dropi—optimizing product imports, inventory synchronization, and order fulfillment. I also handle daily customer service inquiries via chat, WhatsApp, and social media, resolving issues related to shipping times, tracking numbers, and product details, while monitoring sales data and platform metrics with high attention to detail.

Experience

Work history, roles, and key accomplishments

Current

E-commerce & Dropshipping

Current

Independent Project

Jun 2025 - Present (11 months)

Managed an online store using Shopify and Dropi, optimizing product imports, inventory synchronization, and order fulfillment. Handled customer inquiries via chat, WhatsApp, and social media and created promotional banners with Canva to support sales and brand consistency.

Shopify Dropi Customer Service Order Processing Inventory Synchronization Social Media Support Canva Data Entry