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Felipe bruna araya

@felipebrunaaraya

Message

I deliver bilingual customer support, insurance enrollment guidance, and client-focused service.

Chile

Message

I've supported Georgia Access applicants at VIMO.inc with bilingual English and Spanish customer service, account recovery, technical troubleshooting, plan selection, and health insurance enrollment.

I also provided veterinary and boarding care at The Cat Hospital of Media, assisting with medications, vaccinations, treatments, diagnostics, and monitoring cats' health and behavior.

My earlier retail work at NewMan and Falabella Retail combined high-end sales consultations, staff training, visual merchandising, product displays, and day-to-day store operations.

Experience

Work history, roles, and key accomplishments

Bilingual Customer Representative

VIMO.inc

Oct 2025 - Feb 2026 (4 months)

Provided bilingual remote customer support for health insurance enrollment through Georgia Access, assisting with account recovery, technical troubleshooting, and plan selection. Managed agent assignments and identified inconsistencies in enrollment records.

Veterinary Assistant/Boarding Assistant

The Cat Hospital of Media

Jul 2023 - Nov 2024 (1 year 4 months)

Assisted in administering medications, vaccinations, and treatments, and supported diagnostics including blood analyses and imaging procedures. Provided care for boarding cats, ensuring a clean environment and monitoring health and behavior.

Sales Executive and Retail Specialist

NewMan

Mar 2016 - May 2018 (2 years 2 months)

Sold high-end men's fashion clothing, offering tailored consultations and promoting seasonal sales to meet quotas. Trained new staff on product knowledge and handled visual merchandising to align with brand standards.

Visual Merchandising Assistant

Segenan LTDA (Falabella Retail)

Feb 2013 - Dec 2015 (2 years 10 months)

Designed and updated product showcases, changing displays to reflect new collections and promotions. Converted retail spaces for events and performed retail tasks including stocking and customer assistance.