Felicia Jean-Raymond
@feliciajean-raymond
I support patients and customers through accurate documentation, clear communication, and dependable administrative coordination.
What I'm looking for
I've supported daily operations at Park Place Nursing Home by maintaining accurate records, preparing meal tickets, filing confidential documentation, and coordinating with nurses, CNAs, residents, and staff.
I bring respectful customer and patient support to fast-paced environments, responding to questions, verifying information, and communicating important updates to the right team members. I also handled supply-related responsibilities, including monitoring and refilling oxygen tanks.
As an Independent Delivery Contractor with DoorDash, I managed assignments independently, used technology platforms to track and update information, and resolved customer concerns with patience and clear communication.
I'm seeking a Patient Enrollment Specialist role where I can help patients receive the information and support they need through organized, accurate, and professional service.
Experience
Work history, roles, and key accomplishments
Managed daily assignments independently while meeting deadlines and providing professional customer service. Resolved customer concerns through clear communication and problem-solving, and used technology platforms to track and complete tasks efficiently.
Unit Clerk / Resident Care Assistant
Park Place Nursing Home
Jan 2017 - Dec 2018 (1 year 11 months)
Supported daily operations by assisting with administrative tasks, maintaining accurate records, and communicating with nurses, CNAs, residents, and staff. Prepared meal tickets, filed paperwork, and handled confidential resident information.
Education
Degrees, certifications, and relevant coursework
Georgia Piedmont Technical College
Certificate, Health Information Management
2019 - 2020
Completed the Health Information Management Program, focusing on medical records and data management.
Georgia Piedmont Technical College
Certificate, Medical Assisting
2016 - 2017
Completed the Medical Assistant Program, gaining skills in patient care and clinical procedures.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Felicia?
You can contact Felicia and 90k+ other talented remote workers on Himalayas.
Message FeliciaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
